Need a manual for a simmons rifle scope model # 1022

When you click on "customer service" on the simmonsoptics.com website, it takes you to the Bushnell customer service web page.

The number for customer service that is given is:

1-888-276-5945

The customer service rep. told me to "go to the Simmons web page".

Which, of course, takes me back to the Bushnell web page. It's a circular race track.......

In my opinion, Simmons/Bushnell has lousy customer service.

I bought a 2nd hand Simmons 3-9X50 scope (model #800479) that needed the screw on caps for the reticle adjustment screws. A small request, I thought.....one that should be easily remedied by calling Simmons/Bushnell customer support.

No dice. Customer support told me to spend $15 to send them the scope, and then they "will have to look around and find something that will fit."

Oh really??? Doesn't Simmons/Bushnell already KNOW the sizes of the parts they have?

Just send me the damn caps. They will cost Simmon/Bushnell no more than a buck apiece.

Then I asked for a user manual for said scope. No dice. The customer support lady told me to find the manual on the Simmons web page.

The Simmons web page doesn't provide user manuals online.

Their customer support needs a lot of improvement.

Head over to

http://www.simmonsoptics.com/ServiceSupport.htm

I don't know about a manual, but they'll be able to help you with any technical issues you're having. Your product specs can be found at

http://www.simmonsoptics.com/Riflescopes_22Mag.htm

I thought this was a joke at first. All scopes except the Shepards line use the same method for zero. If it came out of the box and no one messed witht he turrets ajustments then it will be simple. You mount the scope parallel tothe rifle. Then you go to a place that is safe to shoot. Set up a target at 50 meters. Now aim for the bullseye and see where you hit.Use the up/down and rh/lh adjustment to walk your point of impact into your point of aim. I can normally do this in 3-5 shots. The most important thing is to get the scope on the rifle perpendicular and true to the rifle. Now move the target out to 100 meters and adjust the point of impact to about 2 inch's above the bulleyes when you are aiming for the bulleye.
Now if some idiot messed with the adjustments knobs or it was on another rifle you have to count clicks to find the total number up/down rh/lh then divid it in half and move it that many down and that many RH etc to mechanicaly get the scope erector to mechanical center. What you do is adjust the UP/DWN all the way to the bottom stopping point. Now you have to walk it up until you hit the upper limit counting each click. If when you get tot he top it is 240 clicks from bottom to top you divide that number and half and turn it down that many do the same thing onthe RH/LH adjustment start at the right and move it left counting the clicks and divid in half etc....... This willput the internals back in their mechnical center just like the scope was when it is left the plant. Then you install like above and adjust for point of impact etc....... Oh on some cheap scopes it is good idea when making adjustments to give the knob or scope body a little thumb or tab to make sure nothing is sticking inside!