Question about Brother IntelliFAX 560 Plain Paper Fax

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My Brother 560 says top cover open when the cover appears closed.

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Make sure the covers are completely closed. Open each section an close it making sure it closes with a click. Also check for covers under other covers.

Hope this is of some help.
ED

Posted on May 10, 2009

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The Samsung sf-560 is spitting the faxes etc. out of the back of the machine... how do I stop it from doing this and restore the output to the front tray?


The output cover in the back of the Samsung is most likely in the up position. When it is then all output will come out the back of the sf-560. To stop this from happening just close the back output cover by pushing it back down and closing the back cover. Then your output will come out the top shoot.

Jan 23, 2015 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

Back cover open message although cover is closed


Open the top and back covers. If you see any jammed paper or
other item, gently pull it out, then close the covers. If the error message
remains, open and close the covers again. If the FAX/MFC cannot reset
itself and return to the date and time prompt, it will display MACHINE
ERROR XX. Please call Brother Customer Service
and tell them the Machine Error number at:
In USA:
1-800-284-4329
In Canada:
1-800-853-6660
In Montreal:
1-514-685-6464

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1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?


Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

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    Brother IntelliFax-4100e Fax Reset drum counter


    With the front cover still open, you should press Clear ("Replace Drum?" should appear on the display), and then 1 for Yes. Wait for "Accepted" message and close cover.
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    Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
    Besure to check the back cover, normally all paper jam is from the back.
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    It sound like the paper is not getting recognised by the original sensor. Check for an obstruction in the feedpath - piece of paper, paper clip, pin, cockroach, apple core, tube of cake decorator (I've seen it all). Do this by opening the control panel cover (the one you open when you replace your cartridge and look through where the original feeds. Also see if the original sensor arm is in place. In the white plate there will be a black arm. The original sensor arm will be directly behind this sensor.

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    Error message-Close the back cover


    It appears that you have a broken back door have a look on the door to see if there is a broken piece of plastic as when you shut the rear door a tab pushes against a push switch letting the machine know that the door is closed. if you cannot see a broken piece then the switch it faulty try this by push a flat screw driver on the switch and check if the message disappears.

    Thanks J

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