Question about Kenmore 73503 Stainless Steel Bottom Freezer Refrigerator

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Freezer staying frozen fridge not cooling

Our freezer is working, however our refidgerator is not

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HI,

if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.
thanks,

Posted on May 09, 2009

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Posted on Jan 02, 2017

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1 Answer

Freezer stays frozen, but refrigerator doesn't stay cold


Its defrost problem.When the freezer section gets cold and reaches its required cooling temperature, after that the frost on freezer section starts defrosting and the cooling fan in the freezer section blows this cool air from freezer to fridge. But if the defrost cycle does not start then over ice will get collected on freezer ventilations and that will block the air passing section from freezer to fridge, so the freezer gets cool but fridge section does not cool.Try manual defrost by unplugging the refrigerator from main power outlet for 24 hours then reconnect it and check, if the same problem is noticed again,. If yes then its defrost board problem. The defrost board located in the back of fridge section. You can get required parts from www.repairclinic.com or from online sears part site. ------------- Thank you.

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The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.

If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

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1 Answer

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most likely its a defective thermostat,if your freezer is still working.Check to see if there is any ice build up.

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