Question about LG CHOCOLATE VX8500 Cellular Phone

7 Answers

Phone Shuts off when I activate the camera.

Today my phone started shutting off when ever the camera button is pushed. It also shuts off when you activate the camera through the my Pix Feature. I tryed removing the battery and that told me to use and original battery. It did that a few times but did finally turn on to only shut down again when the camera button is activated. Any ideas on what could be causing this and if its possible to remedy?

Posted by on

  • 9 more comments 
  • Anonymous Nov 10, 2007

    I'm having the same problem, press the camera buutton and the phone shuts off. 

  • Anonymous Nov 23, 2007

    yea, whenever i go to use my camera for picture or video it just shuts off, then turns back on... also my choc. doesnt read my micro sd card, this sucks please help me asap

  • rdnath Apr 09, 2008

    LG CHOCOLATe VX8500 powers off abruptly, have to press the power button to power it on, stays on for few minutes and powers off again.

  • Anonymous May 09, 2008

    same problem! How do I fix this?

  • Anonymous May 09, 2008

    This is the second time I had to get this phone replaced for problems. First was the screen went completely white and the phone was unusable, now the issue with the phone turning off when using the camera!

  • Sylvia Paciesas Jul 06, 2008

    i've had the some problem but now my phones doing this help plz.

    Well it when i pushed the camera key on my phone it went to a black screen and then i took the battery off. and when i put the battery back on, and turned my phone on it went to a white screen and started to blink and now after it started to work again i press the camera key and it went to a blue screen and now it blinks white all the time.

  • offtheh33zay Nov 29, 2008

    I have a similar problem with mine..
    My camera works fine, but when i got to EDIT them...
    when i press save, it just shuts down.
    not POWER DOWN... SHUT down.

    also.. randomly, at any given time, it will shut down. in the middle of typing a text, talking on the phone, listeing to music..


  • KANEKE1021 Dec 01, 2008

    i have a problem similar to this..when im want to put music on my chocolate phone....when i go to the sync music program on my phone and press okay it says' "loading sync music" and hen it says"adding songs to library" when the phone is not even connected to the computer..and then it powers off and powers on again...does any one how to stop that?

  • Anonymous Dec 24, 2008

    i have the same problem and i hate it i dont what to do anymore what did you do??

  • Anonymous Jan 27, 2009

    i'm having the exact same problem. I have had the ohine for 1 1/2 years and went to the store and i'm getting the voyager in less than a month\.

  • Anonymous Jan 29, 2009

    My randomly shuts off. Now, it wont even stay on unless its plugged in!



7 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

After editing my contacts on-line via My Account and running Backup Assistant (unsuccessful), when I would access the camera, it would power down the phone. I tried everything: soft reset (phone on, remove battery, wait 1 minute, replace, power on), removing the Backup Assistant application, hard reset (*228 opt 1), reloading Backup Assistant, running Backup Assistant... the pressing the camera button would cause the phone to power down. I spent 40 minutes with 2 Verizon CSRs - no help. I went to a Verizon store, they uploaded the latest software (v 7) and we went through the same process (soft reset ...hard reset), still no change. Even though the phone was out of warranty, they replaced the phone at no cost.
Bottom line, they said the phone failed (cause unknown) - but I still BELIEVE that it was due to a software glitch that caused the phone to fail. For Verizon, replacement was easier than admiting they fried my phone. So they swapped out my phone with another VX-8500. I'm due a new phone (new every 2) in 2 weeks, so I may get something else now.
If your phone fails - push the issue with Verizon until they budge, don't just roll-over.

Posted on Nov 20, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Had the same issue, called Verizon support (888)233-4831 and they're sending me a new phone. No fix, just replacement.

Posted on Apr 17, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Me too.. this phone is a useless piece of S*&^

Posted on Jul 19, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Im getting pissed with this phone! ive had 4 of them, and each one has somthing wrong. not this one shuts its self off whenever i try and use the camera or access my pictures. pluss the brand new battery isnt holding a charge

Posted on Jul 11, 2008

Well this sucks! This is the SECOND TIME the choc has done this to me...i've only had the choc for a yr and i've already replaced it about 3 months ago and now its happening again. REDIC! i want my friggin pictures!!!!

Posted on Apr 08, 2008

Same here...

Posted on Jan 25, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 1,006 Answers


Posted on Oct 12, 2007

1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Runs when start button pushed for several seconds then shuts down. Starts with button, but when button released, shuts down right away.

Odds are that the ignition switch or wires are giving you the grief.
Thee unit will probably be getting spark power through the starter solenoid (look for a wire there) but when the solenoid is not activated, there will be no ignition power.
Take your time and trace it down.
You'll get it.

Aug 17, 2015 | Onan Cummins 5.5 HGJAB-901 RV QG 5500...

1 Answer

Esquire Wireless shuts off during play

Think I might just have discovered the issue here. I had the same problem but didn't realize that the volume was maxed on the unit (as I was controlling it through the phone). As soon I brought the volume down on the unit the problem went away.

Apr 13, 2014 | Harman Kardon Audio Players & Recorders

2 Answers

Digital camera starts then shuts down

yeah its broken sorry mate
suggest a new camera

Dec 15, 2008 | Cameras

2 Answers

Shuts down

your on\off key is pressed always or it may be short.due to this such type of problems are facing.

Jul 30, 2008 | Motorola Mobility RAZR V3x Cellular Phone

1 Answer

Lg ax8600

try to shut your phone off ....push the center button and hold then turn it back on. This will reset the phone.

Apr 06, 2008 | LG Chocolate Clamshell VX8600 Cellular...

1 Answer

Nikon L3 Lens wont extend

If the camera has not been abused, such as dropping, impact of some sort, or restricting the extending lens, then there is an internal problem.
See my other posts on suggestions of selling it.

Nov 27, 2007 | Nikon COOLPIX L3 Digital Camera

2 Answers

Camera feature shuts phone off.

i have the same problem except with the mobile music feature. what i lke to do when this happens is swear a lot and curse the day i decided to buy a chocolate phone. if that doesn't work i throw various small breakable objects (lamps, coffee mugs, glass bottles, my phone) at people i don't like (telus employees) .

Oct 13, 2007 | LG CHOCOLATE VX8500 Cellular Phone

Not finding what you are looking for?
LG CHOCOLATE VX8500 Cellular Phone Logo

617 people viewed this question

Ask a Question

Usually answered in minutes!

Top LG Cell Phones Experts

William Norris
William Norris

Level 2 Expert

107 Answers

George Etukudo
George Etukudo

Level 2 Expert

334 Answers

Sheldon Dedek

Level 3 Expert

909 Answers

Are you a LG Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides