Question about Creative Labs Zen Touch MP3 Player

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  • fc utd Oct 11, 2007

    at a loss without it

  • Anonymous Dec 19, 2007

    my zen player is on but its is frozen all the controls are frozen how do i get it to work again ?

  • Anonymous Jan 01, 2008

    the screen showh the message fireware problem,so I clean up zen because I think that can help,but the screen show the same message,I even formated my zen and now do not turn on,and it is new, only have a week for the day I charged, what is happen?



1 Answer

Is it locked? White switch on side.
Else use small paper clip and press reset. Thats the hole to the right of the on off switch.

Posted on Dec 21, 2007


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1 Answer

When i cut my mp3 on it only showa tool bar then it automatically holds and says press the menu button. wher is the menu button because it willnot let me go ito anything uless i hook it up to the computer

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturers website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Sep 25, 2009 | Nextar MA933A MP3 Player

1 Answer


It seems that either your MP3 player's firmware has become corrupt or it has been infected with a Virus.

Jul 23, 2009 | Audio Players & Recorders

3 Answers

Screen shows flash error to format

you should reinstall the firmware in the mp3 player
to do that you can go on the mp3 manufacture's website click on support and look for the appropriate firmware that fit your model number
once it's download
plug your mp3 to your pc and then run the firmware updater
you should be able to use your mp3
good luck

Jun 19, 2009 | GPX MW8847DT MP3 Player

1 Answer

Rca screen help

On the back of the the mp3 player is a reset switch.
Hold that down about 15 seconds.
If that does not work go to the RCA website.
Download the latest firmware.
Plug mp3 player into pc.
Install the new firmware.
Keep it plug to computer for about 1 hour to charge the battery a little.

Dec 23, 2008 | RCA M4204 MP3 Player

1 Answer


I had the same issue I think to switch to recovery mode you lock the keys and hold the record button as you turn on the player. The only place I know of the get the firmware is the official website.

Jul 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk Sansa clip

You need the latest firmware update from Sansa' website - may require a restart of computer after performing.

Apr 18, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

ON sign shows blue screen only in my MP3 player

This looks like the software has corrupted on your mp3 player. In order to get it working again you may need to format it by either using software which came with the mp3 player when your brought it or use the simple way through "My Computer".

If you haven't got any software follow these simple steps. Click "Start" located at the bottom left, now click on "My Computer", now when your on My Computer look for your mp3 player but don't click on it just find it on there (It's usually called "Removable Disk" right-click on it and click "Format".

Allow it to format then try unplugging it and switching it back on and see if it's fixed the problem.

If it doesn't may need to download some firmware of the manufactuere website. I have found some firmware which may be yours you may need to download and check

Good luck. Hope my solution was helpful.

Oct 26, 2007 | iLO (2 GB) MP3 Player

1 Answer

I'm freeze

The firmware of the player is corrupted.Have you tried to update the firmware of the player? If not please follow this steps to resolve this problem. Enable the hold switch for it to show the orange color then press and hold the record and menu button until it shows welcome to recovery mode. Download the sansa firmware updater at the sandisk site and install and run it at in your computer. Then after that it will then be asking you to connect a device plug the player to the computer and perform the update. If the update is successfull you will be prompted to choose a language. hope this helps. :D

Jul 12, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Load main image failed?

Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Not working

If your player is frozen. Press and hold the menu button until it turns off and try to update the firmware of the player. And also it may be that the songs on your player is causing the problem try to format the player. How to update the firmware of the player please follow this steps. 1.Slide the hold switch for it to show the orange/red color. 2.Press and hold the record button and the menu button until it shows on the player screen Welcome to recovery mode. 3.Download and install the firmware update. 4.When the firmware update has been installed hooked the player to the computer and perform the update. Hope this helps. :D

Jun 11, 2007 | SanDisk Sansa e250 MP3 Player

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