Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

1 Answer

Seagate drive PROBLEM

HI, I come to use this 8 day old drive today and it doesnt work no more. The device cannot be found in windows xp, it does not work on any other usb port or any other computer.  I have tried downloading easyuse drive recovery software but it still does not detect the device. I really need the data, the harddrive powers up but makes a clicking noise for about 1 min then stops with the light on. I really need the data from this drive for coursework. I appreciate any advice you may have although I have already gone into safe mode and computer admin settings and tried to detect the drive that way but it still doesnt show up on my pc. thank you for reading my question and i would be very very gratefull for even the smallest advice. many thanks

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  • bigpw300 Oct 12, 2007

    Yes I thought the same about taking it apart but could do with a guide to do so. Another problem for me is I dont have a desktop.



    If you look at the freeagent there is no screws but I think ( and i do think lol) that where the orange glow is just to the left it seems as though it would come apart. the warranty doesnt mean anything to me anyway I would rather be out of pocket and not have another seagate  and have my data then endure there terrible customer service.



     



    If you find one let us know or maybe we can test open mine if you have a half decent idea. I would ideally like to go down the software route get a warranty replacement and sell the new one on ebay to buy a western digital.



     



    My msn  is paul1982wilson@hotmail.com



     



    surely with two of us on the case we can crack it

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1 Answer

I have the same problem. I've been use the HD for about one month and now, after making all my backups and copying them in the HD, it crashed! I believe there is a way to open it and recover the data directly from the SATA port. However, if done incorrectly it will void the warranty. I'll be checking here for any other possible solutions. 

Posted on Oct 12, 2007

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