Question about Epson AcuLaser CX11NF Printer

2 Answers

Toner spills everywhere

The black cartridge toner spills toner. when I clean it, it spills again.
I changed the toner cartridge and the photoconductor unit , and this did not solve the problem.
when I remove the photoconductor unit and look at the magnetic roll that should be covered with toner, I notice that the toner spreading is very sparse and uneven, not like the other colors which print ok.
when I print a test patter, the black print is extemely dirty.

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  • fixya445 May 09, 2009

    Maanita,

    If the problem was with the laser scanning unit , I would probably have the same problem with all colors. however, in my case, only the black color is making problems; the others are prining fine when I print a color test pattern.

    Regards


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It sounds ike the roll is not positioned right for an even refill. Can you replace the roller. How is the magnetics controlled? Is its magnetic force fixed or variable? Hope this helped.

Posted on May 10, 2009

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The toner cartridge and the photo conductor unit is the problem, basically the problem lies in the scanning unit itself, according to my 5 years experience in laser printers i would suggest you to get the laser scanning unit opened and clean the concave and convex lenses when you will open the unit its a black box and you will see glasses and lenses which need a cleaning with dry lint free cloth. incase you are not comfortable in opening the unit then you have to take help from a repair technician.

This link will give you an idea how it looks and where its located but this is not the exact model of the printer unit this is just for an idea

http://images.google.co.in/imgres?imgurl=http://tdilo.sdf-eu.org/lj/lj_10.jpg&imgrefurl=http://tdilo.sdf-eu.org/lj/&usg=__Puj_1T7t-shgc_F74FSm1x4-eWs=&h=300&w=398&sz=27&hl=en&start=1&tbnid=XEkmsera2txL_M:&tbnh=93&tbnw=124&prev=/images%3Fq%3Dlaser%2Bscanning%2Bunit%26gbv%3D2%26hl%3Den%26sa%3DG

Posted on May 09, 2009

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I BOUGHT A REPLACEMENT CARTRIDGE FROM A COMPANY THAT REMANUFACTURES THEM THRU XEROX,ANYWAY THE INK TONER CARTRIDGE IS FOR YOUR Z-85II COPIER AND THE INK WAS EVERYWHERE WHEN I TOOK IT OUT OF THE PACKAGE AND...


You are right about the cartridges having a seal. These toner remanufacturing companies are known as TONER PIRATES, they don't change the drum or cleaning blade, they just dump in toner.

Try wiping the inside with STRETCH AND DUST cloths before you put the new cartridge in.

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Hi,
Sometimes on this machine as there is a lot of loose toner around it can cover over the sensors in the machine, what I would advise is to remove all the toner cartridges and check for the copper contacts on both the machine and under the imagining unit (which the toner is placed in). Once you have cleaned that away slowly close the lid and reboot the machine and it should return to normal. Its just toner getting caught up in the sensors. Follow the instructions below, when you remove the unit, lift it over your head to find the copper contacts and clean them, be careful not to spill toner everywhere. Good luck!

Reseating the imaging unit
    Remove the toner cartridge:
  1. Open the top cover.
    openthetop196x185.gif
    caution_image88x30.gif The imaging units are sensitive to light. Do not expose the imaging units to light any longer than necessary to remove it and cover it. Failure to follow these instructions may damage the imaging units.
  2. Identify the color of the toner cartridge to be replaced (Cyan, Magenta, Yellow or Black).
    identifycolor176x179.gif
  3. Move the orange lever on the toner cartridge to the right so that it unlocks.
    moveleverright204x202.gif
  4. Lift on the back side of the toner cartridge first, then guide the cartridge out of the printer.
    lifttoner186x204.gif
  5. Set the toner cartridge on paper to avoid any toner spilling.
    settoner364x186.gif
    Reseat the imaging unit:
  6. Lift the imaging unit straight up out of the printer.
    liftiu230x261.gif
  7. Line up the guide pins with the printer's frame and lower the imaging unit back into the printer.
    lineuppins210x267.gif
    Reinstall the toner cartridge:
  8. Install the toner cartridge by guiding the front onto the new imaging unit first then lowering the back.
    installtonercart284x241.gif
  9. Move the orange lever on the toner cartridge to the left so it locks.
    moveleverleft202x221.gif
  10. Clean the LEDs with the supplied wipe.
    cleanleds291x198.gif
  11. Close the top cover.
    closetop212x223.gif

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1 Answer

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Hi best way to check is to remove the black photoconductor and you should be able to see the little lines on it also check the the black dev/toner unit for the lines. most likely to be the black photoconductor unit though.

Thanks J

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