Question about Microsoft Windows Vista Ultimate Edition

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Vista crash I just bought my daughter a new Fujitsu Siemens Amilo Pro laptop with Windows Vista Home Edition on board and for the first few days all seemed fine, but it has recently crashed and despite loading the recovery disk and trying all of the options including resetting all defaults on the BIOS the PC will just not load again. It goes through the language set up and then when I either try to install Vista or run a repair from the recovery disk the system just seems to freeze and nothing else happens. This is despite a polite little notice asking me to wait. I have waited for well over 2 hours and nothing appears to happen and the only way to get out of this seemingly never ending wait, is to manually reboot by switching off using the power button.Any help or advice on how to overcome this would be most gratefully received.

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Re: Vista crash

Sounds like a piece of the laptop's hardware has died. Best bet would be to contact the place where you purchased it from or take it back to them. If it is a hardware failure then it will be under warranty and they should replace the faulty piece of hardware or give you another laptop that is the same as this one.


Hopefully this won't be a recurring thing for you or your daughter as it can be a time consuming effort to get it replaced or fixed all the time.

Posted on Oct 17, 2007

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