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If you are having trouble deciding what internet to get dsl or cable i i advice you to get cable internet its much faster than dsl and it doesnt use your phoneline, cable is one of the fastest internet out there,
A router is only used to connect devices together in a LAN (local area network). In order to get out to the internet you also will need a modem (cable or dsl depending on your service) You will also need to pay for service through an ISP (Internet Service Provider)
att 2 wire is a Adsl Modem (Requires a telephone line jack to get the signals) but charter communication is a cable internet service (not DSL) , Requires a TV cable service for internet . These two jacks differs and there working differs .. Means : Att works with the username and password type of authentication but charter requires the MAC address of modem for authentication . Therefore for a cable internet 2wire 2701hg-b modem cant be used . But yes in case charters has username and password authentication and works with the telephone jack in house then its possible to use the same modem.
you start out by seeing if you can ping the 2wire. The ip address you ping from a command prompt is the 2wire's gateway, 192.168.1.254
(you can get to the command prompt by clicking start, then click run, and type cmd and click ok on windows XP)
(on vista, you just click start and type cmd right above it where it says start search and hit enter on your keyboard)
(MAC's have a ping utility located by clicking on the harddrive, applications, network, network utility, and then the ping tab)
a little black window pops open, thats your command prompt
type ping 192.168.1.254 and hit enter on your keyboard
if you dont get replies, then your computer doesn't see the 2wire.
call tech support at 877-722-3755 24/7 for further support if required. We can make sure you nic is config properly, working properly, your not being blocked by a firewall, etc.
If the modem connect to a coaxial cable its cable, if connect to a RJ11 aka Telephone cable is DSL. Most of the modems connect the computers via RJ45 aka Cat5 or network cable. For this type of connection you do not need drivers.
If the computer not connect to internet, check for the NIC card driver in COntrol Panel. If the drivers are good, then open the command prompt (go to START | Run.. | Type cmd and press ENTER) and type ping 127.0.0.1, if you not have a success the network card is bad. If successfull...
Type ipconfig, if you have return IP of 169.254.x.x then your computer is not getting an IP. reset the router and check again.
When type ipconfig you have to display one of these IP address . 1) 192.168.x.x 2) 172.16.x.x 3)10.0.x.x. If you cant connect check for third party software installed.
you cant use a cable modem and a dsl modem at the same time as its a dsl dialler and a router and a cable modem works differently, all the settings wont match, you will have to purchase a seperate router or cable modem/router
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