Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Low water pressure at water dispenser

Our water pressure coming out of the dispenser is very low. How to remedy? the ice maker works fine. i have noticed that it is time to replace the water filter. Are the 2 issues related?I have the same problem. One thing I notice is that when a new filter is installed, the water shoots out rapidly for a few seconds. Then the flow drops off to nothing as air is purged from the new filter. When the flow resumes, it is back to the very slow rate.

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  • bigfishpk Jul 02, 2009

    When we moved, we unplugged the refrigerator and defrosted it. The problem did not go away. I guess that means it is the evaporator coil but I won't know unless I replace it. Sounds like a lot of headache if I do it myself and hundereds of dollars for the appliance service. I suppose this refrigerator is not as reliable as I thought so if you are looking to buy one, choose another brand. If you already bought one and have this problem, it is too late..

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Hi and welcome to FixYa,

The ice and water dispenser makes use of the cooling system of the refrigerator itself. If the freezer and refrigerator sections are operational as expected, then there would be nothing wrong with any component(s) directly related to the cooling system.

The basic design of ice and water dispenser follow the same principle. Both dispensers share the same inlet pipe for the water, the same filtration system and only splits up with a dual water inlet valve kit. If it were a filter problem, then the issue would be with both the water and ice dispensers not only with the water.

The only difference with the 2 systems is that in the ice dispenser, the incoming water is frozen while in the water dispenser, it is only cooled down. From the filter, the incoming water passes a dual water inlet valve kit.  This serves as electronically controlled valves that allows water to flow on either or both the ice dispenser system or the water dispenser system. This could be then a suspect. There would be a possibility that the valve for the water dispenser is restricted, partially blocked hence the limited supply of water. Another possibility is the water line from the dual valve leading to the water dispenser system is partially clogged, kinked.

Based on the above, possible faults could be with the dual valve or the water line.

Good luck and thank you for asking FixYa.

Posted on Jul 07, 2009

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On the back of the freezer there is evaporater coil normally some ice gets collected there,but if too much ice gets collected in the evaporater coil the ventilations gets blocked and this problem occurs.
the solution for this problem is simple.defrost the unit for 48 hours by making it empty completely.then check out in next 12 hours the problem will be solved.but if same problem occurs then its the problem of evaporater coil that needs replacement.
you can get evaporater coil at
www.repairclinic.com

this will help.
please do rate the solution.thank you for using fixya.keep updated.thanks.

Posted on May 09, 2009

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Posted on Jan 02, 2017

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2 Answers

I have a Matag MSD2458GE refrigerator. Water dispenser on the door works but, the ice maker doesn't work at all. Seems no water reaching it. Needs new filter, but no ice before replace filter light.


According to your user's manual, "If water flow to the ice maker or dispenser decidedly decreases or if an objectionable taste or
odor returns,change the filter sooner than
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• A newly installed water filter cartridge may cause
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Water dispenser not operating
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To locate an authorized service company in your area,contact the Maytag dealer from whom your appliance was purchased; or call Maytag
Appliances Sales Company,Maytag Customer Assistance at the number listed below. Should you not receive satisfactory warranty service,please
call or write:
Maytag Appliances Sales Company
Attn:CAIR
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Ice maker isn't working. Water is not filling the tray but the water dispenser in the door works fine.


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1 Answer

Water dispenser running slowly


Hello Cynthia;

My name is Peter. I am a retired field service refrigeration technician.

You have a water pressure problem. You need at least 60 PSI water pressure to open the solenoid valves. I suspect you are getting small ice cubes.

If you have well water you are not going to get the pressure for fully dispenser flow.

I have experienced bad water filters. One time our techs received a large shipment of bad water filters. Remove the water filter and test the water dispenser.

With low water pressure you may not want to use a water filter

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1 Answer

Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

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1 Answer

The fan at back does not come on. The fridge make a clicking noise, The fan tries to run... Also it does not pump water anymore. It does make ice


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

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1 Answer

Water works on door but ice maker isn't making ice occasionally hear noise like trying to dump ice cubes but no ice


the water valve located on the back of the refrigerator that the water line is connected to could be bad. if no water is coming to the ice maker then it shouldn't have any ice or water in the ice mold. if it is empty you can try pouring enough water in the mold to make ice cubes. wait an hour or so and see if the ice maker dumps the ice. if it does you probably have a bad water valve.

if your ice maker has ice in it but had been making small cubes you should check to make sure you don't have a jam. small cubes could be from low water pressure or a blockage. if your refrigerator has a water filter it may be time to replace it if the water dispenser water pressure is also low.

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1 Answer

Low flow from water dispenser


If there is a filter on the unit, change it. If not, then sounds like the screen is clogging up. You will need to pull the unit out and remove the water supply line and take off the adaptor to access the filter screen and clean it...

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3 Answers

Jenn Air JCD2389GES ice dispenser problem


You could have a layer of solid ice at the bottom of your icetray. Remove icetray. Remove any ice in bottom. Reinstall. Be careful there is a connection on the rear of the icetray, you may have to turn it to get it to mesh correctly. Fill with ice and it should work fine. Good Luck.

Feb 24, 2008 | Jenn-Air JCD2295K Stainless Steel Side by...

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