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HI, I just bought in Ebay a Tomtom Go 710 GPS Receiver which should have european map on it, I could find out so I remevoce the SD car to check which map was on there and it said GB. But when I put back the card the satnav will not switch on again, after reading some of the comment on this website, I have press the rest button and is now back and running however the european maps are not there. I call te seller who said there were definitely there and might have lost them when I did the reset as I did not remove the SD card when resetting the satnav. Can this be possible? how to get the maps back and do you think I have been sold a faultly satnav? Had numerous tomtom and never had any problem with them (apart that they have been stolen:-) ) Thanks in advance for your help

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  • ngadiscounts May 11, 2010

    Are there any maps on the sd card?

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Maps don't disappear with reset. Either the seller didn't know what he had sold or the default map had changed. Check in the map list that Europe is included. You may also check in the internet with the map code that the card included the right maps.

Posted on Aug 18, 2009

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1 Answer

HI, Bought tomtom go 710 from a charity sight on


It may be likely that the "registration" matter is related to the map ... and not the GPS device ... that one can register (as the owner) when the device is purchased new ... to get and load the latest map.
If this assumption is correct, your device would start up but not even get to the "driving screen" ... because there's no (valid) map.
You can first try to register the GPS device (on tomtom.com) against your name, etc., and opt to purchase a map (of your choice). With this purchase, you will download the map (software and data), and an activation code to validate the map. After that you should be able to use the GPS device (for that purchased map).
If you'd like additional instructions/options, let me know how I can reach you by email.

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The card can not be used in another device . They are locked to the device code

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yes, the tomtom 710 needs the sd card which has the maps on it. if you just bought it and didnt get one with it, i suggest you take it back, because the cost of the card often out weights the value of the gps.

if you want to buy a sd card for it, you can get one HERE on the tomtom site or you might want to try ebay.com which sometimes they have them...i just checked ebay for you and currently there are none listed.



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Hi, i did the same thing with my tom tom 300 go, i fixed it by borrowing my mothers sd card from her tom tom 710, i put the card into a card reader and copied the hole card to my computer then copied it back onto my sd card out of my tomtom then put in mine and bingo it worked with all the fetchers that her tom tom had and the updated maps it still said it was a 300 but had the 710 stuff try this it worked for me it should work for you.

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