Question about Toshiba Satellite 5005-S504 Notebook

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Toshiba 5005-S504 recovery problem

Good afternoon everyone. I have a toshiba 5005-s504. I got a virus, and decided to use my recovery discs to reload. It started to relaod, and took approximately a half hour. When I tried to reboot, the entire drive was gone. Nothing at all. So I decided to put the recovery discs in again. It starts, and about 1minute in, I'm getting a ghost message reading "Error accessing file. Please check media and retry." I hit enter, and another error comes up "Error 11000. Invalid dump. If this problem persists please contact Toshiba support..."
Any suggestions..... PLEASE!

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Same issue on an Advent PC - the issue I had was that the PC had two CD drives - one CD (letter D in the old windows installation) and one DVD (letter E in the old windows installation).

I was using the CD drive for the install process .... what I did not spot was that although the DVD was installed later it was ahead of the CD drive on the Bus so in a fresh base install the CD drive actually got assigned the letter E - I found a similar hit on the web so once I put the recovery CD into the DVD drive it ran like a charm .... hope this helps someone else ....


This is becauseThe DVD was installed later and so on windows it was assigned the letter E: ... as this is a fresh install the Bus sorted out what was what and assigned it the letter D: - I did not

Posted on May 31, 2009

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Unfortunately , you are going to have to call Toshiba.
from the sound of it your recovery disks are failing and they have already formatted your harddrve

Posted on May 10, 2009

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