Question about Kenmore Elite 45986 Front Load Washer
As the machine enters the spin cycle this error occurs and we have not been able to open the door
“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 11, 2010
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Posted on Jan 02, 2017
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Hello & Welcome to FixYa
Error F31 in your washer is displayed due to MCU (Motor Control Unit) failure. It is displayed if the heat sink gets too hot and then the MCU stops motor, then MCU sends the signal to CCU (Central control unit). Please check the wire connections between the CCU and MCU, if thats fine then check the motor operation. Hope you understand...replacing the part# that has gone bad is recommended repair. Please get back to me if you have any other questions.
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