Question about Back to Basics TEM-500 Egg & Muffin 2-Slice Toaster
What a coincidence! My neighbor brought over his back-to-basics a couple of days ago with the same symptom.
I took it apart but haven't completed testing yet -- but it's not going to be simple. I think it's the relay for the egg cooker. It's soldered in a circuit board -- most likely will need replacing.
Unless you have experience with appliance repair, you should probably take it to a shop.
Posted on May 09, 2009
I had the same problem, 4th time.
called the 800 number (800-688-1989) and they are sending me a new one UPS in seven to ten days.
Posted on Jul 28, 2009
We have had a few of these toasters. The first one lasted for 2 years and we felt like we got our money's worth and bought a new one. The second one failed to cook the egg after 3 months, so I called the number on the manual to ask about the 1 year warranty. They were very kind and didn't need a reciept or any proof of purchase and sent us a completely new unit and it's been working fine. Try calling Back to Basics.
Posted on Aug 31, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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