Question about Microsoft Xbox 360 Console

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4GOT MY PASS WORD

I just for got my pass word

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I did this and had to call Microsoft....They will walk you through how to reset it back to factory settings....you wont lose anything but it will have the factory passcode.

Posted on May 12, 2009

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Posted on Jan 02, 2017

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I forgot my family passcode and the answer to the secret question on my xbox 360 what should i do?


Hi aureliogovea

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If children use your Xbox console, you can set a pass code to control access to features and options. Because Family Settings exist for both the console and for Xbox LIVE accounts, you can set pass codes for both.
Here you can learn how to:
Set an Xbox LIVE Pass Code
When you set an Xbox LIVE pass code for your profile, anyone who wants to use that profile will need to enter the pass code before signing in to Xbox LIVE.

To set an Xbox LIVE pass code:
  1. Go to My Xbox and open your profile.
  2. Select Manage Account, Xbox LIVE Pass Code.
  3. Enter a four-button code using the X andY buttons, triggers, bumpers, and directional pad on your controller.
  4. Confirm your code by entering it again.
To reset your pass code, repeat this procedure at any time. (You will have to enter your original Xbox LIVE pass code before you can create a new one.)


Set a Family Settings Pass Code
When you create a Family Settings pass code, anyone who wants to change family settings on your console will need to enter the pass code first.

You can also use your Family Settings pass code to override game and movie settings if you (or those with whom you share your pass code) want to play games or watch DVD movies that your console settings normally block.
For example, you could give the pass code to your 18-year-old so that she can watch R-rated movies that your younger child is not allowed to see.
To set a pass code for your console:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Select Set Pass Code.
  4. Select Pass Code, then enter a four-button code using the X and Y buttons, triggers, bumpers, and directional pad on your controller.
  5. Confirm your code by entering it again.
  6. Choose a pass code reset question.
  7. Select Pass Code Reset Answer and enter your answer using either your Xbox 360 controller or a standard USB computer keyboard plugged into a controller port on your console.
  8. Select Done from the Set Pass Code screen, then select Done once more from the Console Controls screen. When prompted, select Yes, save changes to put your new settings into effect.
To reset your pass code, repeat this procedure at any time.
Reset a Forgotten Pass Code
To reset your pass code after you've forgotten it:
  1. Go to My Xbox and open System Settings.
  2. Select Family Settings, Console Controls.
  3. Enter an incorrect pass code.
  4. You'll be told that your pass code is incorrect. SelectReset pass code.
  5. You'll then be shown your pass code question and asked to answer it.
  6. Set a new pass code, following the directions in the previous section.
If you've forgotten the answer to your pass-code reset question as well as your pass code, call Xbox Customer Support at 1-800-4-MY-XBOX (1-800-469-9269).


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