Question about HP 1040 Plain Paper Inkjet Fax
I'm getting a paper jam message and no paper in sight. It's a HP 1040 fax. Could a power surge be an issue?
The problem is the motor in the back of the fax machine is dead. When you power on the machine you will notice that the print head don't move at all, simply replace the motor. There are 2 motors but the one in the back of the machine is the trouble one.
Posted on Nov 06, 2008
Two different solutions that have worked for me at different times:
1. Spun the roller that's located where the paper exits.
2. Slammed the front of the machine ("paper-exit" facing down) on the desk, as if to knock loose any paper fragments. I don't think any came out, but the machine started working again. : )
Posted on Nov 05, 2008
I work on these things daily and this is a cronic defect I believe because I have about 25 New Out Of Box and yes out of warranty with the exact same problem and I have scrapped out maybe another 25 or so for parts. This problem didn't not occur in the 1010 fax and I haven't gone to board level because iI don't have the luxury of time but I am pretty sure that is where the issue is I have swapped out every other component with a new working unit and the main board (possibly the sensor itself which is located on the main board) is the only thing that fails. I don't know if HP has any info but you could try to pry some info out of their support people.
Posted on Dec 27, 2007
It is most likely to be the smalest of pieces of paper stuck on/in/around a paper sonsor flag. the best way to get rid of it is either to try blowing through the paper path yourself or to get a can of compressed air and use that to save on light headedness.
Hope this helps, if not dont hessitate to contact.
Complete Office Printer Support
Posted on Oct 11, 2007
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Posted on Jan 02, 2017
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