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Dell Photo AIO Printer 924 not communicating with computer; I reinstalled the printer and that worked fine but when ever I try to print it says it's not communicating

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Change you usb cable it is break

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1 Answer

Dell 924 AIO printer prints blank page


The print head needs to be cleaned. If this does not work, try a new print cartridge.

Apr 18, 2015 | Dell 924 Photo All-In-One Printer

1 Answer

My Dell Photo A10 Printer is stuck on 'PAUSE' and I can"t get it off . Please help.


There is no A10 printer , the AIO stands for All-In-One. So i'll assume you have the 924 model.
First make sure the printer itself is functional: shut it down, disconnect it from the pc, start it and use it to scan and copy a file - just press the Start button.
If it doesn't work then the printer is effectively dead - the damage is in the procesor and to replace iot would cost more than a new printer.
If it works then there is something wrong in the setting from the pc. In that case the first thing you should check in Start ? Control Panel ? Printers and Other Hardware ? Printers and Faxes ? Double-click Dell Photo AIO Printer 924, and then click Printer ; in there make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click Pause Printing to clear it. If it's not then the driver and the associated utility have been corrupted: uninstall it from Add/Remove Programs, reboot , manually wipe all the remaining Dell folders reboot one more time and reinstall them.

Aug 08, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    My Dell Photo AIO Printer 924 only prints out my print request after I restart my Dell Inspiron 531 PC, which has a Vista operating system. How do I fix this?


    u just need to uninstall and reinstall the drivers and even before that try shutting the printer down and taking power brick out for a while.. will solve it..

    Dec 30, 2009 | Dell Office Equipment & Supplies

    2 Answers

    Dell AIO 924 communication not available, even after trying all the tips. It worked fine before, and then my computer had to restart, and now its not working agian.


    The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.
    Thanks,
    Abhishek

    Sep 25, 2009 | Dell 924 All-in-One InkJet Printer

    1 Answer

    My dell 924 printer is only printing the bottom half of a line can you help me please ?


    hi  andrealangto :

    first , what r u trying to print ? a documnet /photo /email/ greeting ...?

    *2 make sure the printer s working fine ., make a copy and it that comes out fine then the problem is with the file u r trying to print or as in most cases ., we need to reinstall the printer drivers .


    reply to me for further help and support ...


    hav a goodday !

    Jul 15, 2009 | Dell 924 All-in-One InkJet Printer

    2 Answers

    Dell Photo AIO Printer 924 - Printer Busy


    Might need a new printer. Lexmark printers can be troublesome.

    Jul 14, 2009 | Dell 924 All-in-One InkJet Printer

    1 Answer

    I had a problem with my dell all-in-one photo 924 printer. I decided to delete the Dell AIO 924 driver to fix the problems with printing the docs by getting error message, ? communication not available?...


    The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.
    Thanks,
    Abhishek

    Jun 08, 2009 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Driver Problem


    Please Reinstall once again. By replacing the existing Drivers. And also scan your computer for viruses and spy wares.

    Mar 15, 2008 | Dell 924 All-in-One InkJet Printer

    2 Answers

    Dell printer won't communicate with computer


    REINSTALL THE PRINTER DRIVER FROM DISC THAT CAME WITH YOUR PRINTER.

    IF YOU DONT HAVE DISK SEARCH THE WEB FOR PRINTER DRIVER FOR DELL 924 PRINTER (your need to know what operating system you have win 98,xp ETC.. )DOWNLOAD AND INSTALL THE DRIVER YOU NEED AND INSTALL HAPPY PRINTING

    Oct 17, 2007 | Dell 924 All-in-One InkJet Printer

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