When i start my computer, there's an error message that says " NTLDR is missing. press control, alt, delete. when i do this it goes back to the same thing. i have some files and and programs that i need to access ASAP but my computer is stuck. i don't know what to do. i tried calling tech support at Compaq/ HP but they won't help me unless i pay $69.99 for 45 minutes of over-the-phone support w/ no guarantee they could help me. i have several disks and was wondering if i could use any of them to fix my problem WITHOUT deleting or loosing any files or software that's already installed. I have the following disks and am not sure which one to use.
1) operating system cd
2) quickrestore system recovery cd ( i have 4 of these cds and don't know what the difference is)
3) quickrestore application recovery cd
i would appreciate it if someone could get back to me soon. By the way, they didn't have the model of my notebook as an option so i selected 900US but i actually have a presario 900Z notebook.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: problem with my COMPAQ Presario 900Z Notebook
I already answered this question. Your operating system cd is the cd you need to follow my instructions.
If you MUST get the information out NOW, you can bring the laptop to any computer repair center or buy a laptop drive adapter at your local Office Depot or Staples, and then plug it into your pc via USB.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
MISSING NTLDR FILE To repair missing NTLDR or corrupted system file/s, boot up with the Windows installation CD then - Press R to repair when instructed. Press 1 or Enter to repair the C:\Windows folder. Then type chkdsk /r and then press Enter. The repair process will take quite a long time.
Plz check the below link from HP. It will help you in resolving the issue. ?Missing NTLDR? Serious Error Message Appears During Startup http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00213449&cc=us&lc=en&dlc=en Let me know if you find any difficulties doing this.. I hope this will help you to get it work. Plz vote for me..Dreamkam
First check to see if you have a floppy disk in your floppy drive, if so remove it.
Second check if you have a CD disk in the CD/DVD drive, if so remove it.
If there are no disc in the drives, then the ntldr file is missing or corrupted and needs to be replaced. Please follow these instructions :-
When a PC system or notebook displays NTLDR is missing you can still recover with out re-installing windows. Follow the instructions on the link provided; http://www.computerhope.com/issues/ch000465.htm
Scroll down to: Corrupt NTLDR and/or NTDETECT.COM file.
The fix is a bit different for Win 2000 &Win XP.
Insert the HP Recovery Tools CD or Compaq Recovery Tools CD into the CD drive on the computer and restart the computer.Wait for the HP Recovery Tools CD or Compaq Recovery Tools CD window to open.
Select Run Microsoft Recovery Console , click Next , and then follow the onscreen instructions.
If you are unable to open a recovery console, follow the Alternate steps .
Press R to repair the Windows XP installation using Recovery Console.
Enter the appropriate number for the WINDOWS installation, for example, the WINDOWS installation could be listed as 3: C:\WINDOWS or 3: D:\WINDOWS .
If prompted, enter your Administrator password and press Enter . If there is no password, just press Enter .
At the prompt, if the WINDOWS installation you selected in Step 4 was C:\WINDOWS, type:
cd c:\Or, if the WINDOWS installation you selected in Step 4 was D:\WINDOWS, type:
At the prompt, type:
attrib -c ntldr
and then press Enter .
At the prompt, type: exit
Press the Enter key and immediately remove all discs or diskettes from the computer to allow the computer to restart.The error message should be resolved.
These alternate steps work for HP and Compaq desktop PCs with Windows XP and a recovery partition. (M0st HP and Compaq PCs with Windows XP have a recovery partition on the hard disk drive.) These steps do not work if you have replaced the hard disk drive, replaced Windows with another operating system, or repartitioned the recovery partition.You can use the following steps if you are unable to open a recovery console:
Turn on the computer. When the initial logo screen appears, press the F10 key repeatedly until a message about starting recovery appears.
At the Recovery screen, click Advanced Options and then press the Alt and D keys at the same time to go to a command prompt.
At the command prompt, enter the following: diskpart
At the command prompt, enter the following: list volume
Remember the drive letter next to line for the main hard drive; HP_PAVILION or PRESARIO.
To close Diskpart, enter the following: exit
At the command prompt, enter the drive letter followed by a colon (:). For example, H:
At the command prompt, enter the following: cd \windows\system32
At the command prompt, type the following: compact ntldr /u <the drive letter>:\ntldr
For example if the drive letter was H, you would type: compact ntldr /u h:\ntldr
Their is typically 2 reasons to get that message. 1 your system has corrupted some files by being shutdown improperly, virus / spyware, or random microsoft glitch. 2. Your harddrive has devloped bad sectors and cannot read that area of the disk.
Grab your install disk, boot to the "Press any key to boot" when you see it. Press Enter Press F8 then press R for the Restore Console
It may ask what keyboard you want to use, then default to english. At this point you will see a screen that looks like dos. Type in chkdsk c: /f /r /x Once that completes restart and see what you get. If that does not fix the problem: You will need to reinstall windows. You can just do a repair install, and that will not delete any files on the machine.