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1. detach the paper tray and push it back correctly. 2. open the front door and remove toner cartridges, on left inner side u may see a light sensor which detects the toner cartridges.. simply clean this section by a small cotton bud. and in the left side of toner unit there is a sensor door, behind that door there is also a light sensor bulb, which needs to be cleaned by a cotton bud.
Go to printer properties and check whether you have selected print in grey mode and also check whether you have selected the economic mode. Rectify the same will solve your problem.
I have changed my magenta toner and the printer wont print saying magnta toner empy. I have tried it several times, shaking the container etc but still cannot print.
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