Question about Philips PET1002 / 37 Portable DVD Player

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Won't read dvd

Put in dvd...it says it's reading, then says insert disc...this goes on and on and on....PLEASE help my 16 mth old does not understand why she can't watch her blues clues. She is not very understanding when you say it's not working. Thanks in advance for your help. Vicki South Florida

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  • 230 Answers

Press the eject button to open the disk lid. With a dry lint free cloth gently clean the lens with a circular motion, try it after that. If that does not fix the problem you might be in trouble.

Posted on May 09, 2009

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The dvd player will not read the disc


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Hello,

I answered this question previously and the solution remains the same;

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

When the laser(lens) of a player becomes weak, it will not be able to read blank discs. It only takes a very strong laser to read/accept blank discs. If it happens that the laser (lens) is the cause of the problem, then it means you will need to replace the laser (lens) to a brand new one to be able to read blank disc. Though the player might be playing DVD and CD, note that blank disc is stronger when it comes to reading from the laser (lens), it requires sharper laser. I hope you understand this.

So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

Concerning the incompatibility issue, I hope you are aware that there are various kinds of empty DVD discs such as DVD +, DVD -, DVD RW. Try any of this empty DVD discs as one of them as to be compatible with this DVD recorder.

Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

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1 Answer

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Hi,

how long have you been using the player and has it ever accept blank DVD-R discs in the past.

The problem might be as a result of weak laser (lens) or the blank discs inserted might not be compatible with player.

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So, insert a CD into the player and observe if it will play.If it plays, then its obvious that your laser is very weak.

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Amongst the two topics discussed above, one has to be the cause of the problem. So its up to you to figure out which is the cause of the problem.

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