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Connecting to a HP Laserjet 3390

Windows XP will not recognize the hub or the printer. I can remove the switch and plug directly into the printer and it works fine but not with the hub.

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I have the same problem with a HP Laserjet 3800.

Posted on Oct 11, 2007

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Posted on Jan 02, 2017

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1 Answer

Printer not being recognized by computer


Sir/Madam

1. Is the printer turned on?
Make sure the printer is turned on.
Make sure the power cord is securely plugged into the electrical outlet.
Test the power by plugging in the power cord of another electrical appliance to an electrical outlet and turn it on. If the power to the other electrical appliance comes on, the printer may be considered to be faulty.
If this product is recognized:
Close this page to return to the installation window.
If this product is not recognized:
Proceed to the next step.
2. Are your computer and the printer correctly connected?
Make sure the USB cable is securely connected to the printer and to your computer and check that the USB cable is not damaged nor badly crimped.
The printer will not be recognized during the driver installation if connected to a printer switch or the printer buffer. If this is the case, try to directly connect the printer to your computer using the USB cable.
If you are connecting the printer to your computer via a USB hub, connect the printer to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the printer to your computer without the USB hub.
If you are connecting the printer to your computer via a USB hub, make sure the USB hub device is recognized by your computer.
If this product is recognized:
Close this page to return to the installation window.
If this product is not recognized:
Proceed to the next step.
3. Does your computer provide USB or IEEE 1394 support?

If Still Your Problem Is not solved Then Click On Below URL
http://files.support.epson.com/htmldocs/r1800_/r1800_rf/dset_1.htm

Or

Still You have problem Then please Follow Us On HP Printer Support

Jan 08, 2014 | HP P4515n LaserJet Printer

1 Answer

Windows XP does not recognize the Handheld scanner.


My guess is that the USB hub needs to be plugged in ... if for some reason the usb hub doesn't allow you to plug it in then you need to get one that you can plug in... because I believe the scanner is using more power that the usb port can power. Scanner usually need to be plugged directly into the computer or they need to be plugged into a powered hub.

I hope this helps!!!

cdixon18
The Man Inside the Machine

May 11, 2009 | PSC QS6000 Plus Handheld

3 Answers

Canon pixma MX310 scanner not working


I read somewhere that the printer/scanner must be plugged directly into the computer in order to scan.  I tried it, and it works.  Printing can be done wirelessly, but apparently not scanning!

Oct 09, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

External Harddrive Ignorance...


I've seen this happen with hubs being connected to external hard drives before.

Do you have a free usb port on the back of your computer you can plug it into?

That should fix the problem.

Jun 11, 2008 | Belkin (F5U233-APL) 4-Port USB Hub

3 Answers

Canon mp610 scanning problem


The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

Apr 20, 2008 | Canon PIXMA MP600 all-In-One InkJet...

3 Answers

USB port problems with hp printer


There are few things to remember using USB.
  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.

Thanks
Iqbal

Apr 15, 2008 | HP Photosmart C3180 All-In-One InkJet...

3 Answers

"USB not recognized" then freezes my laptop


did you try to buy a usb hub with power adapter? maybe it needs enough power to supply the devices.

Apr 10, 2008 | HP Compaq Presario R4000 Notebook

1 Answer

USB ports no longer working


After all done,
Did you think of replacing motherboard?

Feb 17, 2008 | Computers & Internet

3 Answers

EOS400D Utility Error


hi
check on the canon website for updated software to install the utility

often new versions are released and are freely available to download off their site
look for your camera model and check the links to download

some new cameras sold today still dont have the applications shipped with the unit
the website is the best place for the latest versions

otherwise use a third party application to transfer the images
picasa by google does a good job too

D

Sep 28, 2007 | Canon Rebel XT / EOS 350D Digital Camera

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