Screen showing sorter not ready. we have no manual
We have a toshiba 3550. We bought it seconfd hand and are now trying to set it up. It starts up fine and the feed tray moves into position butwhen it is the screen says " sorter not ready". I don't have a manual. It a church machine.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: screen showing sorter not ready. we have no manual
If it has a sorter, then there are 2 AC power cords that need to be plugged in. One for the copier and a seperate one for the sorter. Can you describe the sorter to me, please...does it hang from the left side of copier? Does it set on the floor and roll up to copier? I can think of 4 different models available for Toshiba 3550 copier.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Please check out these codes and descriptions, if they are ever helpful.
C01Main motor drive problem
C21Optics problem Scan , lens, mirror
C26Exposure lamp detect problem
C32Setup error (UA)
C41Fuser thermistor, or no heat
C43Fuser thermistor problem or other fuser problem, after machine goes into ready
C54Communication problem between sorter and machine main board
C55Communication problem between ADF and machine main board
C71ADF drive problem
C72ADF registration sensor problem
C73EEPROM initialization problem
C81Sorter paper conveying motor
C82Sorter bin motor
C83Sorter upper sensor
C84Sorter lower sensor
C85Sorter home sensor
C86Sorter copy removal sensor
C94Optics initialization problem in test modes
E05Paper feed jam
E14lower cassette jam
E71, E72, E73ADF jam
E75ADF jam of 2nd original
E81, E82Sorter jam
This 20 bin sorter uses an interlock switch and actuator to show that the sorter is properly attached to the machine. Pull the sorter away from the machine and look at the rear side of the copier that faces the sorter. There should be what looks like a spike mounted to the copier. That spike goes into a hole in the sorter which then actuals the switch. Make sure the spike is not broken or loose. Make sure the tray that the sorter sits on is not bent. Correct any issues with these 2 and you should be good to go.
I don't have operational sorter, but I can locate one for you if you are interested. Now, the solution to you copier is for you to go into the service mode and change the setting from sort to non-sort. This is the step you need to take. Go to the Service mode by doing the following.
1. Turn of copier
2. Push on 08 then Power on copier
3. enter 4 then
4. Push Print
5. Change the current value from 1or 2 to become 0
6. Push or press Interupt to reprogram the copier.
7. Then enter 09 to get out of the service mode.
1- you've already established that the jamming is coming from the sorter, since you said they jam as they exit the copier into the sorter bin.
2- check to see if the sorter is aligned, is one side higher than the other? is it crooked? are the wheels of the sorter turning as the paper exits the copier, is it plugged into the copier? does it show "connect sorter" when detached from copier?
if not the sorter board may be bad.It may need to be aligned ( not easy if not used to doing.)