Question about Hoover Windtunnel Supreme U5280-900 Upright Vacuum

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Vacuum will not shut off

The vacuum cleaner will not shut off, when the switch is placed in the off position. The power switch can be moved between the on and off position, but will not shut the vacuum off.

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  • Hoover Master
  • 19,396 Answers

Either the switch has a contact inside, or the wiring in the harness to motor are making contact.
This can be verified using a multimeter , preferably reading continuity (Ohms) on switch contacts, with power disconnected, that is safer than reading voltages.
This will tell if responsible is the switch or the wiring harness.

Posted on May 09, 2009

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Posted on Jan 02, 2017

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Hi there,

I'm sorry to hear you're having difficulties with your DC07. When you have your brush control set to 'Carpets', the brushbar should run when the cleaner is reclined into the vacuuming position, and shut off when you stand the cleaner upright. When you have the brush control set to 'Hard floors', it should remain in the off position until you change it manually back to 'Carpets'.

If it won't stay in the 'Hard floors' position during use, it's probably best if you get in touch with us directly so we can determine if there's a fault, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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My powerhead shuts off on its own and then i must push the switch again.


Just had this with mine and I think it is the power wires embedded in the hose from the cleaner to the powerhead. Turn the cleaner on then work your way along the hose kinking it or moving it until the power head stops. Switch the power head on again and kink the hose in the same place, if it turns off every time like mine, that is where the break is. I haven't worked out if the cable cores can be replaced or repaired yet. Hope this helps. Chris.

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Bissel home healthy vac. The brush only turns on for a split second and shuts off. Each time I put it in the upright position and start over, it does the same thing. I thought it may be the switch up on...


Here is some information about a second Auto Cut-Off Switch near the power switch:
About the only "gripe" I can come up with has to do with the automatic brush shut off mechanism that causes the brush to stop rotating when the unit is moved into an upright position. This one's a double edged sword though. On one hand, it's very nice, because when you move from vacuuming to dusting, the automatic shutoff ensures that you're not going to be roughing up the carpet in one place while the vacuum is stationary. On the flip side, it can be a negative in isolated situations when you're vacuuming in a narrow space, such as the landing on my stairs. In these tighter areas, your natural tendency is to pull the handle upright as you pull back towards the wall, which shuts off the brush mechanism. The unit doesn't have to be perfectly vertical to shut off the brush, it seems to engage at about the twenty degree point. Again, this is somewhat of a moot point, because there are obvious advantages to having this design incorporated into the vacuum. There is a separate brush shut off switch near the power switch, but how often would people forget to turn off the brush when dusting? I'm already training myself to keep the handle at lower level while vacuuming and not bringing it near the angle that engages the shutoff, so this "problem" will probably correct itself with time anyway.

It sounds like a cut-off switch is your problem. It has to be located hear the swivel head of the vacuum, I would think, in order to trigger it. Upon reading reviews, I got the impression that Bissel's customer support would be of little help, but you could try to contact them. Personally, since you sound like you're mechanically inclined, I would take it by a Vacuum Repair Shop and just ask them what they think. 9 time out of 10 they'll know pretty much what the problem is, and if you can get them to tell you where the cut-off switch is, you'll probably be able to fix it yourself. Otherwise, they may offer to fix it reasonably (we hope).
A lot of problems with switches involve dirt. If you can locate the switch, you might be able to just spray some electrical contact cleaner in it, and get it working again.
Hope this helps, and good luck. Thanks for using FixYa!

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Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.
  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg

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    I cannot get my vacuum in an upright position. How can I do this?


    Hi,

    Try this quick repair and see if this fixes your Dyson:

    Step 1.
    Turn power off and unplug the machine.
    Tilt the machine backward to a 45° angle.

    Step 2.
  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg
    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com

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    Before doing anything, make sure that the vacuum is unplugged from the outlet. After that, you are now ready to open your vacuum. Here are the steps to do so:
    a) First, remove the dust cap by pressing the "cup release" button on the top rear right of the cleaner and pulling the dust cap away from the top. Set aside.
    b) These first three steps are optional, but will make the process a bit easier... Now remove the hose attachment by twisting the base of the hose clockwise until the tabs line up and allow you to easily remove. Set aside.
    c) Now remove the floor nozzle attachment by depressing the silver lock button located on the bottom back of the cleaner. While this is pressed in, pull the body of the vacuum and the carpet cleaning nozzle away from each other. (This is easier with two people, but can be done alone.) These steps will make the cleaner less bulky for you to take apart and work with.
    1) Now on the back of the cleaner, you will see 9 screws. (3 on each side of the rear of the body, 1 on each side of the rear base of the body, and 1 in the middle of the hose actuator valve [the knob that switches between floor and hose]). Unscrew all of these and set them aside. *see note at bottom
    2) Now that these 9 screws are removed and placed aside, you will now be able to remove the rear panel of the vacuum. Do so and move it out of your way. Keep in mind that the power cord runs through a hole in this panel and cannot be removed entirely without disconnecting wires (which I wouldn't recommend if you don't know what you're doing).
    3) Now on the inside rear of the cleaner, your should see 1 screw in the top right holding the power cord in place. 1 screw below that on the right side holding a number of white and black wires in place. There will be 1 screw on top right of the gray plastic that the floor nozzle had attached to, and 1 on the bottom left. There are also 2 screws at the same height (1 on the left and 1 on the right) about a quarter way up from the bottom screwed into the green plastic on the left and right of the gray plastic floor nozzle attachment. Remove these 2 screws.
    4) Now look on the outside left and right of the base of the cleaner. You should see 4 screws (2 on each side). Remove these.
    5) Now you should be able to remove the front panel to expose the motor which will be surrounded by black foam and resting in a circular hole in the bottom. Voila! You have now opened up your vacuum cleaner.

    *Something to keep in mind before removing the screw from the hose actuator valve is to pay attention to the position of the knob. Also look inside the hole of the hose coupling while turning the knob to note how the valve moves inside the cleaner. When reassembling, make sure that this is in the correct position.

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