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Empire dv2353sg Unit is lit will not heat

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: EMPIRE MANUAL DV2353SG

I believe all the Empire manuals are there to download or read at their website: EmpireComfort.com.

Posted on Dec 28, 2011

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My two year old empire wall unit...looks like a DV-215 propane unit. The pilot won't stay lit....I have two other units same installation year and no trouble!


The pilot thermocouple is most likely defective, replace it, they are very cheap to buy. Check with a local appliance repair for the part.

Oct 26, 2016 | Empire Heating & Cooling

1 Answer

EMPIRE MANUAL DV2353SG


I believe all the Empire manuals are there to download or read at their website: EmpireComfort.com.

Nov 08, 2011 | Empire Direct Vent Wall Furnace;...

1 Answer

I've got a 23 yr old 30DV3 whose pilot light works, and the thermostat & heating element seem to work, but not well. With the thermostat set at full hot, it just barely throws out any heat at all. ...


As I'm sure you already know, Empire Comforts Systems, no longer makes that model heater and hasn't for some years, now. I mentioned that, because if your unit needs parts, they may be almost impossible to get. In any event, there are a several things that may be causing the problem.

  • Low Gas Pressure - Burner is not receiving enough gas. Check for obstructions and have gas pressure at the unit checked.
  • Clogged burner or air intake (venturi valve) is partially clogged. Clean burner ports and venturi valve.
  • Gas line Shut Off Valve at heater not fully open. Check Gas line Shut Off Valve.
At 23 years old, you've gotten your money's worth out of this unit and it may be time to replace it. Empire makes several Direct Vent Wall Furnaces that are rated as High Efficiency Furnaces. In the long run, the money saved in fuel cost, would be worth installing a new one.

Hope this helps you solve the problem.

Apr 11, 2011 | Empire Direct Vent Wall Furnace;...

1 Answer

PILOT FOR EMPIRE WALL HEATER WONT STAY LIT. I HAVE ALREADY REPLACED THE THERMOCOUPLE


are you sure the problem is with the thermocouple? is the pilot sharp and blue? it is unconnon for the magnet in a gas valve to go bad but it does happen. place the thermocouple in the valve and with it in front of you heat it with a match or lighter for 30 sec. now try and light the pilot quickly. if it lights the the problem would be the pilot, if not then the valve. is this a milivolt system or hydrolic t stat.

Jan 29, 2011 | Empire DVC-35 Wall Mounted Panel Heater

1 Answer

Will not stay lit. Heater will light and, heat but goes out and will not come on by itself.


Does it go out immediately or pretty soon after it lights? That sounds like a problem with the thermocouple or whatever it uses to detect the flame. May need to be replaced or cleaned.

Jul 19, 2010 | Empire DV-215 Direct Vent Natural Gas...

1 Answer

Pilot light does not reach thermocouple


the pilot oriface is blocked it needs cleaning out ,

Jan 13, 2009 | Empire GWT-25 Wall Mounted Panel Heater

1 Answer

Empire wall furnace won't stay lit after addional tank added.


Air in gas line? Bleed the gas line and try again. Make sure tanks are on.

Nov 27, 2008 | Empire GWT-25 Wall Mounted Panel Heater

1 Answer

Empire BF-30-1 Main Burner problem


flame sensor,just take some fine sand and lightly sand,it will be where the flame hits one of the burners,should look like a probe,if this helps please give me a fix ya

Jul 11, 2008 | Empire Heating & Cooling

2 Answers

Empire Wall Heater(propane) won't stay lit


You have a crack in your heat exchanger and it is sucking in products of combustion. Replace the heater. OR there is a blockage in the intake or exhaust vent. GET IT FIXED OR REPLACED!

Dec 05, 2006 | Empire GWT-25 Wall Mounted Panel Heater

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