Question about Lexmark JetPrinter X1185 All-In-One InkJet

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Lexmark x1180 printer all in one

Printer does not recognise colour cartridge. Message keeps coming up as print cartridge missing even though I have replaced it with a new cartridge. I have taken both cartridges out several times and reinstalled but the message keeps saying PRINT CARTRIDGE MISSING. Any help would be appreciated. thanks

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  • Anonymous Dec 09, 2007

    I have a Lexmark x1180 all in one, its just over a year old but hardly used but as been standing idle for 9 monhs, I fitted new Lexmark cartridges but

    the blue colour is not coming through and is effecting the whole print, I

    have used the clean head solution a few times to no effect any help I would

    be gratefull

  • dtm1 Jul 15, 2008

    I'm getting tis with a Lexmark 810



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Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

Posted on Oct 11, 2007


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1 Answer

Keeps saying my colour cartridge is missing


Wrong cartridge; Left cartridge incorrect; Right cartridge incorrect; Left cartridge missing; Right cartridge missing; Error 1205; Error 1206; Cartridge error; Cartridge incorrect; Cartridge missing


Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows 2000; Microsoft Windows Vista



An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:

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    • The cartridge is not installed properly, or

    • The cartridge is missing.

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If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

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This might sound really silly, but when you removed the protective tape over the cartridge, did it all come off? I had this problem once, and the tape had separated, the coloured part had come off leaving a clear film over the print head. Once I peeled that off, all was well. Hope that helps. Aileen xx

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