Question about HP PSC 1315 All-In-One InkJet Printer

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Printer cartridge is stalled - HP PSC 1315 All-In-One InkJet Printer

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While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.

  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch printer cartridge is stalled - c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.
Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on May 09, 2009

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HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

Do both stalls need to contain a cartridge, in order to print?


Hi

Yes you are right both the stalls should contain cartridge. However, it is not necessary that the cartridges should contain ink. One of the cartridges can be empty.

Please put empty cartridge on the carriage, even if you want to print a BW document.

Daniel Scott

Jun 08, 2010 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Printer still displays "insert black printer cartridge in right stall" after inserting the correct cartridge in the correct stall.


Hi:

Sometimes HP printers are finicky about cartridge installs. Take a damp paper towel, and clean the contact strip on the back side of your cartridge, then dry it off. Gently clean the contacts in the printer cartridge stall, with an old toothbrush....Gently!
Repeat till you get the cartridge to get recognized!

Nov 24, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Printer problem for a dell 924 printer


I have run across several Dell & Lexmark printers that after a while of working great, decide to have an "issue"... If you are printing more than 1 page, they will print the first page, then stop. The computer says "Cartridge Stall" and the printer says "Hardware Error 0502" or something similar, depending on the printer... Anyway, the message on the computer suggests making sure your cartridges are installed correctly, and nothing is blocking their path... After dealing with this many times, I have finally found a solution that seems to work!

There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alcohol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!

Oct 22, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Blinking lights on Lexmark Z12 printer


Unfortunately, the Lexmark website is set up so I can't provide you with direct links to the workaround for these problems....
Go here: http://support.lexmark.com/perl/support/support.cgi
Do a search on "blinking flashing lights + Z12"
and try to follow the steps outlined in the troubleshooting guides that calls up.
This is the most likely candidate, but there are others that could cause this symptom:

Lights Flashing on the Printer ID: 241
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.

If the power light on the printer is blinking, you may have a carrier stall. To check this:
First unplug the printer.
Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
Once the cartridges have been moved across, you can clip them out.
Try to print without the cartridges in the carrier.
If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
I hope one of these options will provide you with the solution to your problem. If not, please write back with a report of what you tried and we will try to help you further.


If I have managed to answer your question or solve a problem, please take just a moment to rate this posting....thanks!
Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.


Lights Flashing on the Printer ID: 241
  • Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed.
  • If the power light on the printer is blinking, you may have a carrier stall. To check this:
    1. First unplug the printer.
    2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
    3. Once the cartridges have been moved across, you can clip them out.
    4. Try to print without the cartridges in the carrier.
    5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.

Mar 28, 2009 | Lexmark JetPrinter Z12 color InkJet

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Lexmark x83 carrier stall


    http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:95:0:0&framed=&docid=ENUS22722&relevance=0
    Use the above link to trouble shoot the problem.

    Error: "Carrier Stall" ID:470

    To check the cartridge carrier:

    1. Unplug the printer.
    2. Move the cartridges to the left by hand and then take them out.
    3. Try to print without the cartridges in the carrier. Do you still receive a Carrier Stall error message?
    4. If not, put the cartridges back into the carrier and snap them in at the back. The message should no longer appear.

    If the power light on the printer is not blinking, the error message may be caused by a communication error. Do the following:

    1. Remove any other devices attached to the USB/LPT port.
    2. Uninstall the Lexmark printer.
    3. Connect the printer directly to the PC and ensure that power is being supplied to the printer.
    4. Reinstall the printer.

    Feb 24, 2008 | Lexmark X83 All-In-One InkJet Printer

    1 Answer

    PRINTER CARTRIDGE STALLED


    Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.


    Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?

    Feb 20, 2008 | Computers & Internet

    3 Answers

    Cartridge Stalls


    hmmm...not too good on this one. Seems that maybe there's some paper jamming the runners or mechanism under the head carrier. Check that first, but be careful, since it's delicate under there

    Feb 06, 2008 | Dell A940 All-In-One InkJet Printer

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