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My computer wont download the zune software

My computer hasn't been successfully downloading any updates lately, therefore I believe that's why it also won't load the appropriate zune software I need to begin downloading music onto my zune.

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Have u had this problem before? if not go to microsoft help and support and tell them ur problem......u may need check ur window update also

Posted on May 22, 2009

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1 Answer

Zune error


The error code 0x80070643 is related to Windows Updates (here, updates for Framework), therefore I suppose that your computer is not up to date and that the Zune Software is having problems to be installed due that.



So, for resolving this issue, there are two steps that I'd suggest you to follow:
- Install the Windows Updates needed as described in this article: http://support.microsoft.com/kb/976982
- Download the FULL Installation package for Zune Software and install it: http://go.microsoft.com/fwlink/?LinkID=206980

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download and install the zune software in your computer and update the player. That will fix it.

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Try using update (not upgrade) windows. Similarly try after downloading and installing the driver.

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Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

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1 Answer

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do you have the software installed? or a older version installed? if so that could be your problem with the drivers. try downloading the zune 3.0 software directly from the zune website instead of updating ,  here is the link to the download page

http://www.zune.net/en-us/software/download/default.htm
Make sure you uninstall any previous zune software first!
Hope this Helps
A+Support

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1 Answer

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try to restart it or whatever try clicking The arrow button then up on the keypad. make sure you downloaded the software. and updated.

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