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When booting up the system, it freezes up

Installed AVG 8.5 and now system freezes up???

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First of all you must turn on your computer. Then follow the steps are given below,

1.When system is booting you can see some screens appear ( bios screens). After the first display finished please hit F8 key on your keyboard.

2.You will appear "Windows Advanced Option Menu" like thisWhen booting up the system, it freezes up - c586fee.jpg
3.Select Safe Mode & press enter. Some dos screens may appear. Windows Safe Mode is now starting.

4.When the user selection screen appears please select administrator account & login.

5.When desktop loads completely you can see start button.

6.Press start button --> All programs --> Accessories --> System Tools --> System Restore.

7.When the system restore wizard appears you can restore you computer to an earlier time.

8.Select a proper restore point before you install that AVG 8.5. Then select and restore you want.

9.An automatic process will start. When that process completes system will reboot automatically.

10.When System is rebooting don't hit F8 again, Please allow normal booting. Please login your user account & check your problem is fixed or not. If fixed you can install another antivirus program.

best regards,
Krishan.

(Please Vote for me)

Posted on May 09, 2009

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Regards

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