Question about Samsung SGH-D900 Cellular Phone

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It says puk blocked and emergency

It just says puk blocked and emergency at the bottem

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The PUK code is not related to the handset.
It is rather associated with your SIM card.
When you enable the PIN in your SIM card, every time you switch on your phone, you will be asked for your pin. At given number of tries provided by your mobile operator, that you have provided the wrong PIN (usually operators set it at 3 tries), then you came to the stage called PUK-blocked.

To unlock, you would need the PUK code of the SIM card. The PUK code is usually an 8-digit code. This PUK code should have been provided to you when you purchased your SIM card. Some has the PIN-PUK code printed in the card body of the SIM card, while some attach it as a separate print out. Should your operator failed to provide this PIN-PUK code to you, perhaps, you would have to get it from your operator. Try calling their customer service. Just like the PIN, the operator as well could say how much tries do you have to successfully unblock the PUK of your SIM . The common number of tries set by the operators is 10 tries.

Posted on Nov 29, 2013

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Posted on Jan 02, 2017

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A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

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sorry but sim is permantly blocked now. If sim pin is entered incorrectly 3 times the phone will request a PUK code. If you continue to enter pin incorrectly 10 more times the sim will block permantly. Hence PUK blocked. The best thing to do now will be too contact your service provider to see if they can replace your sim? Hope that helps?

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Please contact your SIM service provider, they will ask you SIM number and Mobile Number then they will provide you PUK code. Once you have entered the PUK code your issue would resolve.

All the Best...

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you will need to get the puk code from your service provider and you will be able to change the pin code ones you have the puk.

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