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My tomtom is sayin no maps found after i downloaded the tomtom home. please help!

I just bought my tomtom one and was so excited. it worked fine until i got home and plugged it into my computer and downloadin tomtom home. can you please help me

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  • Anonymous May 23, 2009

    my tomtom is saying no maps found after i downloaded the tomtom home software.

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1 Answer

Downloaded updates and now it only goes to "no maps found" screen and does not respond to taps.


Newer maps are not readable by older device software. Please upgrade your TomTom application to the latest version.
  1. Make sure that you have the latest version of TomTom HOME installed.
    • If TomTom HOME is already installed click on Help > Check for TomTom HOME Update.
    • If you do not have TomTom HOME installed, you can download the program fromwww.tomtom.com/home.
  2. Connect your device to your computer.
  3. Open TomTom HOME.
  4. If updates are not offered automatically, click on Update my device.
  5. Download all available updates, restart your device and then reconnect your device to the computer.
  6. When the updates have finished installing use Device > Disconnect Device.
  7. Repeat steps 4 through 6 until the update window shows 'No Items Available'.
Now that you are up to date with your application, check to see if the device still displays the NoMaps Found error under normal operation.
http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/enduser/std_alp.php?p_sid=o6qkN3Wj&p_lva=&p_li=&p_accessibility=&p_redirect=&cat_lvl1=&cat_lvl2=&prod_lvl1=&prod_lvl2=&p_pv=&p_prods=p_srch=&p_sort_by=&p_gridsort=&p_row_cnt=170,170&p_prods=&p_cats=&p_pv=&p_cv=&p_search_type=&p_search_text=no+maps+found&p_nav=foot&p_page_foot=5

Mar 05, 2010 | Tomtom XL 330 Car GPS Receiver

1 Answer

No Maps found on TomTom One XL


You were able to successfully download windows files with your Mac and transfer them to your Tom Tom? I'd suggest trying the transaction again, but doing it with a windows machine. (Trust me, I have a Mac and I realize how unwell it likes to play with Windows.) {But I wouldn't trade it}

Aug 20, 2009 | Tomtom ONE XL GPS

1 Answer

Upload latest western europe map v7.20 to TOMTOM 700 not possible


I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Jul 11, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

TomTom Home


I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

May 17, 2008 | Tomtom GO 300 GPS Receiver

14 Answers

Downloading Free Maps for TomTom GO 720


I want dowloading free maps for tom tom go 720

Apr 02, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

No maps found


I had the same problem how ever after downloading all the software updates and pretty well evey thing that was available on the tomtom home sight suddenly the map was there. It could be a soft ware bug.

Mar 19, 2008 | Tomtom One XL GPS Receiver

5 Answers

No maps found??


my tom tom 510 would start, i have charge the tomtom with green light on, but tomtom is not coming up

Feb 09, 2008 | Tomtom GO 510 GPS Receiver

4 Answers

No maps found??


The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

Dec 25, 2007 | Tomtom ONE GPS Receiver

9 Answers

No maps found on tom tom one new edition


this problem just happened to me. i'd just bought my new tomtom one and tested it on the journey home. all was well and i was really impressed. that was until I got it home and went to update it to get the latest maps for my area. I installed all the software as instructed by the on screen prompts and downloaded the latest updates. i then went to turn the device on, and was greeted by a message stating ''no maps found!''

after almost two hours of complete frustration, i then tried probably the easiest solution anyone could think of:

First of all, connect the device to your computer and close down tom tom home. (making sure it isn't even open in the system tray).

Now, open my computer and find the device. it will be labelled as a storage device (mine was drive G). Open it up and find where the maps are saved to. Something like, UK and Ireland, or something similar relating the place you live. Once located, delete them manually.

Now, reopen tomtom home and go to tools. Click ''use latest map guarantee''. It will then download the maps again and install them onto the device.

Next disconnect using the option 'disconnect device'' from the device menu.

Finally turn on your tom tom if it doesn't automatically, and you should be back in business. This worked for me, after trying numerous way more complicated solutions I found in various forums.

Hope it works for you too!
xx

Nov 24, 2007 | Tomtom ONE GPS Receiver

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