Question about Radio Communications
The game audio wont play. It is set up correctly because i have had them for a while and i can hear voice audio. plus only the power and lhe surround sound led's are on. could the fiber optic cable be broke?
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Posted on Jan 02, 2017
A very similar problem occured with my headphones too, short of contacting turtle beach there is little else you can do to solve this. The main problem is the wire that connects the little white sound box to the controller(commonly called the puck) the end of the wire that connects to the white volume controll box is the problem for me, the wires are really **** weak in this end. i just stripped mine down so im gonna resolve this issue and il re-post the solution to my problem here. i hope this helps you out.
Posted on Feb 17, 2010
With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it. firstname.lastname@example.org.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed. email@example.com.
Posted on Feb 24, 2010
You may have kinked your controller cable when you moved all your Xbox stuff. You might as well get a replacement controller cable--Turtle Beach sells them for only $4.95 on their website. I'd recommend the newer white one since that looks to be a lot thicker.
Posted on Mar 04, 2010
You probably just need a new controller cable. Get one from Turtle Beach's website. They're only $4.95. http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Posted on Mar 04, 2010
SOURCE: mic broke
Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at firstname.lastname@example.org.
Posted on Mar 11, 2010
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