Question about Radio Communications

1 Answer

Turtle beach x12s

The game audio wont play. It is set up correctly because i have had them for a while and i can hear voice audio. plus only the power and lhe surround sound led's are on. could the fiber optic cable be broke?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

Need to know if this is off your PC.

If so, make sure that the game is set to play to the correct audio card.

Need to know your operating system. I'll post detailed info.

Posted on Nov 29, 2013

Testimonial: "It is for the Xbox 360."

  • Luke Llll
    Luke Llll Nov 29, 2013

    It is for the Xbox 360.

  • worldhound
    worldhound Nov 29, 2013

    Easiest troubleshootign method is to repeat what was working. So, if you had cd, dvd, other games etc, use those to repeat what worked. Not sure about what fibre optic you are talking about.


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 7 Answers

SOURCE: My Turtle Beach X1 headset stopped working all of the sudden

A very similar problem occured with my headphones too, short of contacting turtle beach there is little else you can do to solve this. The main problem is the wire that connects the little white sound box to the controller(commonly called the puck) the end of the wire that connects to the white volume controll box is the problem for me, the wires are really **** weak in this end. i just stripped mine down so im gonna resolve this issue and il re-post the solution to my problem here. i hope this helps you out.

Posted on Feb 17, 2010

  • 63 Answers

SOURCE: my turtle beach problem is that i hear no sound at

With the X1 plugged in, look at the white volume control box (on the main cable about a foot down from the headset). Is the LED on that box lit up green or red? If yes, then it's got power. If not, then the headset is defective and you should contact Turtle Beach about it.
If the light is lit, then you might want to try testing the X1 with an iPod or other portable music player that has a 1/8" (3.5mm) headphone jack.
- Plug the X1 USB plug into a USB port on a PC, Xbox or whatever. - Plug the X1 green plug into the headphone jack on your player. - Turn the volume up about 1/2 way on the player and on the X1. - Play a track on the player.
Do you hear sound? If so, your X1 is OK, but you may need to adjust settings on your Xbox. If not, then you have a problem with the X1 and you should contact Turtle Beach about getting it replaced or fixed.

Posted on Feb 24, 2010

  • 58 Answers

SOURCE: I am having troubles with my Turtle Beachs X1s

You may have kinked your controller cable when you moved all your Xbox stuff. You might as well get a replacement controller cable--Turtle Beach sells them for only $4.95 on their website. I'd recommend the newer white one since that looks to be a lot thicker.

Posted on Mar 04, 2010

  • 58 Answers

SOURCE: when i turn the voice volume up it stops working

You probably just need a new controller cable. Get one from Turtle Beach's website. They're only $4.95.

Posted on Mar 04, 2010

  • 63 Answers

SOURCE: mic broke

Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at

Posted on Mar 11, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My friends can hear me when i talk into my turtle beach x1's, but i can't hear them. Why?

If you set the Xbox Dashboard > Live > Voice setting to "Play Through Speakers" can you hear the others talking to you? If the chat talkback works that way, but doesn't work when you have it set to "Play Through Headset" then you probably have a failing chat-controller cable. If you replace that, the problem should be fixed.

Mar 10, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

I cannot hear voices through my Turtle Beach X4's head set. But, my friends can hear me. The voices do come out through the tv.

you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

Jan 31, 2010 | Microsoft Turtle Beach X4 Dolby Digital...

1 Answer

When i turn the voice volume up it stops working

You probably just need a new controller cable. Get one from Turtle Beach's website. They're only $4.95.

Jan 18, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

2 Answers

I can hear chat while playing but they can't hear me...

are both ports in. in sound control in recording
is the mic volume up. have the cord or moulth peace bean moved alot if so the cord or moulth peace wires could have broken inside.

Jul 31, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Turtle Beach X1's(xbox360) Not working as they should be?

Check and see if your TV is on a mono setting. That would cause all sounds to play through the right and left speakers or the headphones.

Mar 07, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

2 Answers

Turtle beach x1 microphone wont work

you have to press the xbox guide button, and then go to settings, and then click on preferences, then go to voice and click the option "play through both" your welcome glad to help

Mar 05, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

Not finding what you are looking for?
Radio Communications Logo

Related Topics:

41 people viewed this question

Ask a Question

Usually answered in minutes!

Top Radio Communications Experts


Level 3 Expert

1654 Answers

Brad Brown

Level 3 Expert

15557 Answers

Mike Charette

Level 3 Expert

1795 Answers

Are you a Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides