Question about Creative Labs ZEN V Plus MP3 Player

3 Answers

Frozen screen in shut down mode

I just got a Zen V yesterday,and after downloading the music and listening for awhile my screen is stuck and frozen in the shut down mode. Help. What do I do to resolve this?

 

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  • Anonymous Dec 11, 2007

    THE ZEN V PLUS IS NOT TUNRING ON RIGHT PLUS WHEN IT CAME ON IT FROZEN THEN TURN SHUTS OFF

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3 Answers

Hi, this happens to me all the time.
Just leave it alone for a while and the battery will run out completly.(you won't be abal to see it run down)
Then plug it into the PC or charger until it charges up.

P.S. Only do this as a last resort, it takes ages!

Posted on Oct 26, 2007

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Hi,
This just happened to me but I followed one of the other frozen screen suggestions which worked.
Just stick something in the reset hole on the same side as the on/off slider. It'll turn off. Then just turn it back and it takes a minute to rebuild the music library but then works fine!

Posted on Oct 25, 2007

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  • Master
  • 790 Answers

Ow!!! you got a virus! a doomboot virus and or flakes virus! do not open again your mp3! you have to remove your virus with twister series!

Posted on Oct 11, 2007

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1 Answer

When listening to music it suddenly stopped playing. Screen frozen saying shutting down but nothing happening


That could be a short in your mp3. You should be a small hole somewhere on it that says reset. You would need to get a needle or something that thin and push the button inside the hole and hold it for ten seconds. That should fix your system.

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If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

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hard drive sounds bad. has it been dropped?
try to do a cleanup
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

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Go to recovery mode, and do a disk clean up. If that doesnt work, then you might have to format it.

Did you reset it properly? To reset your zen, put a pen head in the hole under the power button for 20 seconds

Mike

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1 Answer

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Try inserting a pin into the tiny 'reset' hole on the bottom of the device.

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