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After scanning 150 35mm slides a vertical line appeared on all the next scanned images. It is a double line, green and blue, about 1/8 inch wide

The line was faint at first but after scanning more slides it got stronger. It appears on the right side of the scanned image about 1/8 inch wide. I just bought this scanner 2 days ago from London Drugs in Saskatoon

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  • Master
  • 468 Answers

Probably is just a dirt in scanner glass, try to clean the glass with eyewear cleaning wipes.

Posted on Nov 30, 2013

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Posted on Jan 02, 2017

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SOURCE: Scanning slides produces black images. Slide

Make sure the white document matt from uner the lid has been removed. Also in Epson scan make sure you have changed the document type from reflective to Film and Colour positive.

Posted on Feb 09, 2010

  • 1 Answer

SOURCE: Epson Artisan 800 Scanner leaves blue/grey stripe on side.

I had this exact same issue with two Artisan 800's. I was told it was a hardware issue. Both were returned under warranty to Epson. Have since had problems with ADF and that printer was returned. Warranty has now ended. Expecting to buy a new printer shortly: they last about 4 months before having problems. It won't be an Epson even though that's all I've owned for 10 years

Posted on Dec 15, 2009

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Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

2 Answers

Scan lines missing


wow..that's most definitely a video drive error. 1. Check to see your settings are good still. It's not out of the realm of possibility that something glitched in the settings. 2. Missing information is a video drive issue, period. I'd suggest that you have a video board that's truly unhappy. Is this still under warranty? Hope so, since these service calls can run some serious dough.

Feb 11, 2008 | Sony PFM-42B1 42 in. HD-Ready Plasma...

1 Answer

I've cleaned the glass and still have a black line on the image


Scan a document in 300 dpi in full width. Check where the line appears in the image. For example if the black line appears at vertical position say 1900, then it means the dirt is at 1900/300 i.e., 6.3 inches from left. Clean the area thoroughly. Check if any pin had created a scratch in the glass. At different contrast levels, if the line appears different, it is definitely unclean glass. On the contrary, if the line appears constant at various levels of contrast, then it is possible that scan module is faulty.

S. Mohan, India

Aug 04, 2011 | Canon DR 2080C Path-Through Scanner

2 Answers

Two inch wide vertical band spreads across half of screen


this is a problem is your scan section either letf or right scan boards are bad. if its under warranty take it back if not it needs to be serviced. you can probably do it yourself.

Jul 01, 2009 | Televison & Video

1 Answer

Black vertical line (1 inch wide) appears while scanning/copying


For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

Hope this help

Byron

Jun 15, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

Samsung CLX-3160FN All in One Printer


open the scanning unit. in scanning unit clean the mirrors.

Sep 16, 2008 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Thick verticle line on copies and scans


Sounds like the issue is with the scanner bulb. May not be moving across or warming up to full capacity.

Make sure the scanner is plugged in directly to the wall and not into a surge protector or a power strip. If problem is still there and you are in warranty you will need to replace the unit. If OOW then you should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.

Jun 01, 2008 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Scanning Problem


Scanned image is unsatisfactorily cropped
You can turn auto-cropping off or adjust how the image is cropped.
To turn auto-cropping off:
1
From your desktop, double-click the Lexmark X6100 Series
All-In-One Center
icon.
The All-In-One Main Page appears.
2 Click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Select the Scan tab.
5 Click Select area to be scanned, and then select a size from the
drop-down menu.
6 Click OK.
To adjust how the image is cropped:
1
From your desktop, double-click the Lexmark X6100 Series
All-In-One Center
icon.
The All-In-One Main Page appears.
2 Click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Click the Scan tab.
5 Select Auto-crop the scanned item.
6 Slide the Tolerance bar to the left to crop less or to the right to crop
more.
7 Click OK.

Dec 06, 2007 | Lexmark X6170 All-In-One InkJet Printer

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

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