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Wireless mouse and stick won't work

Computer says that mouse works properly and everything is all right, except it won't move. It doesn't react properly. It's like the wireless mouse and it's stick won't communicate properly. what shall i do?

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Have you tried to add a mouse pad under it. I have a capricious mouse myself that has to be on a pad to work fine. If you don't have a pad just try it on a dark surface, no glass that's the worst one...

It can also be a simple battery matter, distance is also important depending of the communication technology in use.

good luck

Posted on Nov 28, 2013

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Posted on Jan 02, 2017

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Unplug everything except the power cord, including the following:

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If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

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Wireless device like the mouse needs a wireless connectivity to a computer like a bluetooth or a wireless receiver. Make sure that your mouse batteries are all working and the wireless receiver is properly plug into the USB(Universal Serial Bus) port of the computer. The wireless receiver don't need battery so you don't have to worry about it. The two both have a push button, press both buttons to activate the connection. Wireless connections has limit in distance so make sure that you are not too far away from the receiver while using the mouse and that is 9 feet or 2.7 meters so keep that in mind. When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

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http://www.ccleaner.com/download

Run it (regularly).

If that doesnt fix the issue then start addressing the mouse itself. Unplug it. Restart the pc. Plug it in. Restart the pc again. Right click My Computer, goto Properties, Hardware, Device Manager. Under "mice and other pointing devices" there should NOT be an exclamation mark. This means everything is ok.

Next open up this option and it should say HID compliant mouse. Right click it and select update driver. It may or may not offer you an upto date driver. But essentially, that should do it.

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