Question about Roper RT18DKXKQ / RT18DKXKT Top Freezer Refrigerator

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Our refrigerator/freezer will stop working (not cool or freeze) then days later will begin to work again.

It starts off by making a strange noise. Like a long hum and a click. As if the compressor is attempting to come on but can't. It will do this for a couple of days then it will no longer cool or freeze. The fan is working, but blowing hot air. Then about 3 days after it has stopped it magically starts working again..and will for about 2 weeks. We have cleaned the coils as suggested in the manual, but it did not do anything to help it. Is it possible that the thermostat is going out? Our refrig is only 2 years old. We bought it brand new when we bought our house. What can we do to fix this problem? Jenn-Air JBL2086HES purchased August '04.  June '08, freezer thaws and frig items become warm.  I did hear a humming sound followed by a click averaging every two mintes.  Authorized service deems it to be the relay switch and replaces for $24.00 + svc call.  Two weeks later, a repeat of the situation, but I had a different authorized service and since I unplugged the refrigerator, they were not able to assess the situation once plugged in.  They did suspect the compressor and in addition to saying we had one year left on the warranty for compressor, do not unplug refrigerator.  Yesterday, a repeat performance and the second Authorized Dealer was out and said the Blue Indian Compressor was not dependable and they were having many complaints.  Hoping to have a new once shipped and installed tomorrow.  Once I know the compressor replacement, will post. Unfortunately, these Corporations are not interested standing behind the product name, but instead are looking at the bottom line and therefore look to buy their integrated components overseas cheaper, yet still charge the American Public prices as if they are paying wages here in America. roper fridge making "clicking" noise - compressor warm fridge staying pretty cold,freezer warming up,thawing out

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  • Tepidlake May 11, 2010

    The buzzing sound comes from the compressor when it is trying to start. Something is preventing this. The click is the thermal breaker which protects the compressor from burning up. When it tries to start it draws a lot more current than when it's running, so if it doesn't start after 10-20 seconds, the breaker trips and shuts it off for a while and then resets.

    It is NOT the thermostat.

    Either the compressor is bad, there's not the right amount of refrigerant/lubricant in the system, or you have a low voltage problem. If the refrigerator is plugged into an extension cord, resistance in the cord could cause a voltage drop during startup causing the compressor to fail to start. Make sure it's plugged directly into a good quality outlet with proper voltage available.


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  • Master
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I find it hard to believe the compressor is going out,if the fridge is staying cold,put a thermometor in the fridge and it should stay about 32 degrees,ideally around 40 is a good temp.if the freezer isnt staying below 32 degrees then it sure sounds like a thermostat problem.But i have heard of computers in these newer refridgerators but havent worked on any just yet.

Posted on May 09, 2009

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mikedurland
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SOURCE: Our refrigerator/freezer will stop working (not cool or freeze) then days later will begin to work again.

it sounds like a bad: start switch (on the side of the compressor) or compressor itself the start switch clicks  off usually when the compressor is pulling too many amps or the compressor is overheating. if the compressor is not even running then its probably not overheating.
so either the compressor is pulling too many amps (bad compressor) or the start switch is bad and cannot handle the amps required to start the compressor.

Posted on Aug 08, 2008

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