Question about Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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I do not know who or what an administrator is how to contact them

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That happens when you are running a user account that is not the administrator account. In many ways this is smart because trojans and viruses have the same trouble installing. In schools or office buildings where they want to control who installs what on the computers it makes less problems for an administrator to fix. In your case switch users and log into your administrator account in control panel see if you can give your usual user account administrator privileges, shut down administrator account and log into your usual account and see if it now has administrator privileges in the control panel/user accounts. If not then install software while logged in the administrator account but install for all users from now on. Or you can only use the administrator account and set it up the way you like it (like your regular user account)

Posted on Nov 28, 2013

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Posted on Jan 02, 2017

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Why are the fixya site administrators not answering questions about site program failures why when the contact us is used does the question keep getting referred to the forum site


Because they do not care, trust me. I have been a volunteer expert on this website since 2008, know all too well about the staff.

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Frequent VPN connection drop on my wifi


If you can't connect via the Internet to your workplace network from home (or another location), check the items in this list:

  • Make sure that you typed the virtual private network (VPN) server name exactly as provided by your network administrator.

  • You must have an active Internet connection for a VPN connection to work.

  • If your modem is external, make sure that the modem power is turned on.

  • Contact your network administrator to make sure that you have the appropriate connection and domain permissions on the remote access server.

  • This could be a certificate problem. For assistance, contact your network administrator.

  • A VPN connection won't work with an active Winsock proxy client. Contact your network administrator to make sure the Winsock proxy client is not enabled.

  • If you know the IP address (for example: 131.107.10.25) of a website, type that address in the address bar of your web browser and press Enter. If this works, there is probably a Domain Name System (DNS) resolution problem. For assistance, contact your network administrator.

  • If you have special software that's required or installed by your workplace, it could be part of the problem. For assistance, contact your network administrator.

  • If you know the IP address (for example: 131.107.10.25) of your VPN server, type that address for the VPN connection, and then press Enter. If this works, there is probably a DNS resolution problem. For assistance, contact your network administrator.

  • There could be a problem with the server you're trying to connect to. For assistance, contact your network administrator.

If you try to connect with a VPN connection and you see a message that says "The local computer does not support encryption" and has the error code 741, it's possible that the encryption that your computer uses doesn't match the encryption used by the VPN server. To change the encryption settings so that your computer uses the recommended setting of 3DES, follow these steps:

  1. Open Connect to a Network by clicking the network icon (eff2d36c-9e0d-4d1a-9859-3af14fa4ccfc_73.jpg or da12251d-1e9a-4032-afae-009876c6c5a3_80.jpg) in the notification area.

  2. Right-click the VPN connection, and then click Properties.

  3. Click the Security tab.

  4. Under Data encryption, select Maximum strength encryption (disconnect if server declines), and then click OK.

  5. Open Connect to a Network by clicking the network icon (eff2d36c-9e0d-4d1a-9859-3af14fa4ccfc_73.jpg or da12251d-1e9a-4032-afae-009876c6c5a3_80.jpg) in the notification area.

  6. Click the VPN connection, and then click Connect to try connecting again.

Apr 21, 2013 | Belkin Surf N300 Wireless N Router

1 Answer

I can't do a factory reimaging unless i'm logged on as administrator, but i don't know how to do that...this is my laptop...i am the only user...why don't i have administrator rights?


When the laptop was setup it would have been assigned an administrator account - you just may not see it on the welcome screen at login. Click into the login when the password box comes up hit CTRL+ALT+DEL and you should see a new window where you can type the username, type administrator and first try a blank password and then anything you can think of, otherwise you'll have to contact wherever you got the machine from for the password.

Jan 07, 2011 | Dell Vostro 1400 Intel Core 2 Duo T5270...

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I am the administrator!why is access denied


Try right mouse clicking on the software you are trying to use & select run as administrator. This works for me. Hope this helps.

Mar 11, 2009 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

Password lock on laptop


Try pressing ctrl alt del twice at the login screen and you should get a different login window where you can change the username. Change it to administrator and press enter without any password

Mar 10, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Tried to remove guest from my computer ended up removing myself now I cannot reenter because I do not know the Administrator password and the person is out of contact


Hmmm... Shouldn't have deleted your account, especially with the Guest account turned off. Can't you contact the person with the Administrator password via telephone or email to get the PW? That is the only way I know of getting back to your desktop in XP without formatting the hard drive, and I'm pretty sure you don't want to do that.

Jul 23, 2008 | Computers & Internet

1 Answer

I just bouht a new Dell 530 with Vista and would like to install Studiom (plus) version 9. I keep getting, you must log on as a administrator message. What do I have to do to install this in my new...


You need to log in as Administrator. Are you the only person who uses this PC, and if so, was Vista pre-loaded when you purchased it? It was not set up properly; your account should have Administrator rights. They should also have given you an Administrator account password. Contact your vendor ASAP and tell them you need this done.

Let me know how it turned out!

May 20, 2008 | Pinnacle Computers & Internet

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