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I have same problem but it will happen while I am in middle of talking. handset will go dead and say it is not connecting to base, but base indicates line is in use. I try it with other handsets to no avail
good thing you know how to powercycle a phone, however, if its a hardware issue, you need to then take it out for repair. its possible that the speakers' contacts needs to be checked or replaced if the speakers are already dead.
1. Check the battery. They may be worn out and dead.
2. Next time, your screen goes blank / white, shut off the mobile voluntarily, restart the phone and press reset button.
3. This will fix the problem. Caution: You may lose all your data.
Disconnect all speakers at the receiver then turn it back on. If it stays on, re-connect speakers one by one and test power. Once you find the connection/speaker that's causing it to shut down, disconnect the speaker at the speaker and test again. That will rule out the wiring as the cause. If it still shuts down, replace that wire. if it powers on and stays on, meter the speaker for a dead short. If your not sure how to do that, take the speaker to any audio retailer or electronics retailer and they will test it for you and generally for free. If you need further help on this, post a comment and I can help you more. Hope this helps.
Plz check the terminals where the battery is connected,sometimes those small metal contactors become pressed & do not make a contact with the battery.Try to pull them out carefully to be in contact with the battery terminals.