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Re: Jammed toner cartridges
you could use a test pen to push all the right side black latch that holds the toner back to the normal position. in a normal position it shall be in and not out as if you see it carefully the latch on the right side of the door is where it help to set in the transfer belt.
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first remove the power and remove the cartridge cover and inspect for tiny piece of paper remove the piece of paper or you can use an mild air blower to flush it out for that first remove the toner and use the air blower and clean the inside of the printer if there is any tiny piece of paper the paper get jammed often
This can be very difficult to find especially if they are small pieces. If you remove the toner cartridge and with a flashlight look all around for any evidence of paper. Also check thoroughly all the doors that will open and all around the rollers. Lastly and this is difficult is the fuser in the very back of the printer. These rollers are extremely hot and sometimes when the fuser goes bad, it will keep the paper in the fuser causing the jam. On the menu you will probably see error codes as well. Hope this helps.
If the paper is jammed inside the machine follow these steps:
1. Open the front cover and pull the toner cartridge out, lightly pushing it down. 2. Remove the jammed paper by gently pulling it straight out. 3. After removing the jammed paper, make sure there is no additional paper in the paper path. 4. Insert the toner cartridge and close the front cover.
If the paper is jammed in exit are follow these steps:
1. Open and close the front cover. The jammed paper is automatically ejected from the machine. 2. Gently pull the paper out of the output tray. - If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3. Open the rear cover. 4. Carefully remove the paper by pulling in the direction. - If the paper tears, make sure that all of the paper fragments are removed from the printer. 5. Close the rear cover. Printing automatically resumes.
Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper. Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
Have you turned the printer off then tiurn it back on. If you have a paper jam, after you remove the paper, you must restart it for it to clear.
Otherwise, if there is paper still in the printer, turn off the printer remove all 4 toner cartridges and the waste cartridge. Once you do that you may be able to see the paper. You may be able to take one more thing out to where you can see the paper better, I am not sure.