Question about Computers & Internet
If you have already called / contacted them (under HELP & SUPPORT) and have not been able to get them to resolve the problem ... or change your membership to FREE ... instead of GOLD or PREMIUM, consider (1) advising your credit card carrier (VISA, MC, etc.) that the charges are NOT authorized ... providing them with some documentation/proof that you have already cancelled the account, but they keep charging you.
then (2)... change/remove the info for your (automatic) charge account ... e.g. credit card #, etc. and / or tell customer support you wish to cancel your account
Posted on Dec 03, 2013
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Posted on Jan 02, 2017
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You can cancel your account from within Adobe Connect
then My Account
then Stop auto-renewal
You can cancel anytime before the date of your next billing cycle to avoid subsequent monthly charges.
Hope that helps!
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