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DC14 arm extension will not lock in place.


I WOULD CALL DYSON TO BRING IT IN THEY CHECK IT FOR FREE FOR YOU, AND WARRANTY IS USALLY 5 YEARS FROM PURCHASE.


https://www.dyson.com/support/warrantyterms.aspx


http://www.dyson.com/support/servicecenters.aspx

May 25, 2016 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

How to replace swivel lock arm on DC25


There is no such part please advise correct names

Oct 07, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

The paper filter on the Shop Vac locking ring won't stay on, how do I fix this?


It has to be pushed all the way on to where the plastic is solid. It's usually quite hard.

Apr 13, 2013 | Shop Vac 584-06-00 Canister Wet/Dry Vacuum

1 Answer

My on off button won't stay pressed down so the vacuum won't stay running.


Hi Melissa,

I'm sorry to hear you're having difficulties with your DC17. If the on/off switch doesn't seem to be working correctly, it's best if you get in touch with us directly so we can help. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Nov 13, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

How do I lock the dyson dc24 vacuum handle?


  • The handle/extension arm just pushes strait down and locks into place. The catch is at the same spot as the yellow button you push to release said arm/handle. See diagram below.



  • Hope this helps.
10_23_2011_4_20_06_am.jpg

Oct 23, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

The filter inside the ball does not stay locked in during vaccuuming


Hi there,

I'm sorry to hear you're having difficulties with your DC25. If the filter won't stay locked in place during use, it's probably best if you get in touch with us directly so we can resolve this for you as quickly as possible. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 22, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

My filter located in the ball does not stay locked in


Hi there,
I'm sorry to hear you're having difficulties with your DC25. If the filter won't stay locked in place during use, it's probably best if you get in touch with us directly so we can resolve this as quickly as possible for you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
JackDyson Online Customer Support

Sep 22, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Have a DC25, I can not return the handle to the upright position. Nothing appears to be broken


Occasionally, customers have problems locking their Dyson vacuum in the upright position. This is a minor problem common with the Dyson DC07 and DC14 series and can easily be fixed by the customer. This page will show how to fix this problem. Although we show a Dyson DC14 Animal on this page, these instructions will work on any Dyson vacuum in the DC07 and DC14 series.

During shipping, moving parts on a Dyson vacuum can shift in position. One of these parts is a swinging arm in the base of the unit. This arm holds a removable elbow pipe in the vacuum's air passage. This arm can move out of the way so that you can clear out a blockage in the air passage. When this arm is out of position, the vacuum will not lock in the upright position. Fig. 1 Shows the base of a Dyson DC14 Animal locked upright. The red arrow points to the swinging arm. Fig. 2 shows the vacuum with the swing arm out of position. Since the swing arm is lower than it should be, it doesn't line up with the tab on the main body indicated by the red arrow.

Lean the handle of your Dyson all the way back and locate the black button on the right side of the vacuum indicated by the red arrow in Fig. 3.. Press the button down and hold it to unlock the swing arm.

While holding down the black button, pull the swinging arm (Shaded red in Fig. 4) all the way up. Fig. 5 shows the swinging arm in the correct position. Release the black button to lock the swing arm back in place.

The vacuum can now lock in the upright position as shown in Fig. 6. Note how the tab on the swinging arm overlaps the tab on the main body..
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Dec 11, 2010 | Dyson DC25 All Floors Bagless Upright...

1 Answer

My brush assembly fell off!


They lock into that blue arm with the two holes in it. The erm is plastic and has the spring loaded latches that hold the brushes in. If the latches have failed the brushes won;t stay in. The other option is the latch pins on the brushes have brocken or worn out. Turn the machine over and try to make the brushes latch, also push the brush release buttons several time to make sure they are working. Good-luck.

Kirk Thompson
San Juan,PR

Aug 29, 2008 | Hoover Floormate H3000 Upright Wet/Dry...

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