Question about Dyson DC15 Animal Bagless Upright Cyclonic Vacuum
Posted by Anonymous on
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Posted on Jan 02, 2017
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
Posted on Jan 01, 2009
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Posted on Aug 11, 2009
I'm sorry to hear you're having difficulties with your DC17. Although I note you've already checked for blockages, it's a good idea to follow the steps shown in our online Support guide to make sure everything is correct with the machine:
Please also check that the filter has been washed as shown in the video below - in normal use, this should be done at least once every 3-6 months. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it.
This should resolve the issue, but if you're still concerned, please get in touch with us directly so we can provide further assistance. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com.
Dyson Online Customer Support
Posted on Nov 07, 2011
I'm sorry to hear you're having difficulty with your DC17. The issue you've reported sounds very unusual, and we'd appreciate the opportunity to provide further assistance. Please give our customer Helpline a call on 1-866-693-9766 - alternatively, if you email us at askdysonUS@dyson.com , someone will be in touch as soon as possible to discuss this with you.
We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Apr 25, 2012
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