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Printer says paper jam but there is no paper jam visible

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  • Contributor
  • 14 Answers

Not knowing the printer type or if a jam actually occured, my guess is to check the paper path sensors to see if one is stuck or missing.

Posted on Dec 03, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

printech
  • 159 Answers

SOURCE: HP 4350n Printer says paper jam .

check the paper sensor maybe one of the sensor stuck

Posted on Mar 17, 2008

  • 1 Answer

SOURCE: How to clear internal paper jam on CLX-3160FN Samsung Multifunction Printer

I found another site that suggested these steps:

1. Check that all of the black plastic pieces turn freely when paper is fed through.
2. Take a fine grit sandpaper and gently sand the rubber spool/wheel in the bottom center of the pritner to re-texture it.
3. Clean all rollers with isopropyl alcohol.

Step 2, Sanding the rubber roller seemed to fix the problem completely.

Posted on Sep 15, 2008

IrishDruid
  • 2712 Answers

SOURCE: Lexmark X6570 printer - Cleared

Ok, the paper jam could be due to one of the following:

  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Posted on Nov 11, 2008

vipin_yadav1
  • 80 Answers

SOURCE: How to Clear carriage jam

Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

Posted on Dec 04, 2008

NitrusInc
  • 326 Answers

SOURCE: I have a Dell W5300 printer. After removing all

Have you attempted leaving the printer unplugged (if possible in the on position) for a period of 5-10 Minutes?

Posted on Apr 13, 2009

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Jamed paperc86 paper is jamed


Epson Stylus InkJet Clear a paper jam in printer

Jan 05, 2012 | Epson Stylus C86 InkJet Printer

1 Answer

My paper keep getting jam and will not go into print


  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persists and you see no paper that is stuck in the printer it

May 14, 2011 | Office Equipment & Supplies

1 Answer

ESP5200printer,new,paper jam message


Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

Hope it helps.

Thank you for using FixYa.

Apr 20, 2011 | Kodak ESP 5 Printer

1 Answer

I have a problem. When I turn on my printer, the first symbol from top constantly blinks and it doesn't print anything. How can I solve this issue?


Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins
jas247_23.gif

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.

jas247_24.gif
If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.
jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
jas247_28.gif
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.
jas247_29.gif
Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Mar 03, 2011 | HP LaserJet Black-and-White Laser Printer

1 Answer

Clear the paper jam message but there is no paper jam


Hi
To clear the paper jam check for any visible paper jams. If there are none then remove the toner cartridge and inspect for any bits of paper stuck under there. Hold the printer upside down and try and shake it gently to remove small bits of paper. Open the rear door of the printer and try to find any visible paper stuck. After this turn on the power to the printer. Hope this helps... Please post back if more help is required.
Daniel

Nov 08, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Am getng an eror 3 which is regarding paper jam in printer canon140 mp but der is no paper jam in printer.. need help...


Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.

  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.

* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

Oct 17, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

IBM 1332 printer error #241 Paper jam


Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.

  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.

* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
  • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Oct 04, 2010 | IBM Infoprint 1332 Laser Printer

1 Answer

Shows paper jam but no visible sign of jam


Open it up and follow the paper path. The paper sensor should be visible somewhere.
The paper sensor could be stuck, dirty or defective. Maybe covered in paper dust.

Apr 18, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Jammed paper the jam is obvious when trying to slide paper drawer in. Jammed Paper is not visible Lifting movable parts does not expose paper


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 07, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

Paper jam message, but no paper visible


Are there any traces of paper in the printer? Have you tried by restarting printer?

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