Question about Quinny Buzz Three Wheel Stroller

1 Answer

Quinny buzz 3 won't open

Quinny Buzz no longer automatically opens once clip is removed. You have to tug on it to get it up. It pops up after a "popping" noise. Don't want to break it.

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  • Quinny Master
  • 1,629 Answers

Hi Deirdre,

If the Quinny Buzz is under 2 years old and you're in the UK please return to your retailer with proof of purchase and they will make arrangements for the chassis to be sent to our engineers under warranty terms and conditions for inspection / repair work required.

If it is over 2 years old, or you no longer have proof of purchase, and you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 08:30-18:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to book in for chargeable inspection / repair work required. Standard cost is 39.99GBP for inspection and single repair and this does include courier collection and delivery.

If you are not in the UK please advise which country you're in and we can put you in touch with the care team for your country.

Posted on Nov 29, 2013

  • DeirdreK
    DeirdreK Nov 29, 2013

    Hi, thanks for the prompt response. It is over two years old so unfortunately not under warranty. I am based in Dublin, Ireland, if you could put me in touch with the relevant customer care team. Is there a standard cost in Ireland too?

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: quinny buzz

Tyres-press the light grey button on the chassis next to the wheel slot as you push on the wheel (this is also the button you press to release each wheel).
Opening it is easy - With Buzzwheels on the ground, remove safety hook (plastic loop on left side of handle fixed to peg inner left rear wheel) ten simple lift handle and Buzz frame should automatically pop up.
Closing takes more practice-put on brakes (press red foot pedal) stand to side of chassis and at bottom end of handle there are two large grey buttons. With left hand on left button push button forwards (ie direction of chevrons on button) then press in. At the same time push in right button with right hand. Whilst doing this you also need to push down and forad on frame and it should fold down. If you don't push buttons enough it can click. When folded remember to put on safety hook before transit, otherwise it might pop up on its own. Hope this helps. You can download the manual with instructions from Quinny website too if pictures are helpful!

Posted on Apr 27, 2008

  • 4 Answers

SOURCE: how do you close quinny buzz

you need to stand at the front of the pushchair, push in the left grey button and then push the right one down and towards you all at the same time!! whilst doing this push the frame down towards the front wheel! when i first got mine had real problems figuring it out once you do its easy!! remember to hook on the safety catch though cause one touch of the handle and it pops open. i did read that in cold weather it can be a little stiff. not sure on the car seat though as didnt have one! sorry

Posted on May 12, 2008

  • 1 Answer

SOURCE: Folding - Quinny buzz 3

HI, if it's the same model as I have: start with the frame facing you with the break on, you will see 2 long grey 'buttons' situated where the seat clips in to the frame. One of these buttons has arrows on it like this ^, this one you push in the direction of the arrows. The other you, simultaneously push in. You then push the whole frame down - this takes a bit of pressure. The whole thing should fold flat, you then secure it with the cable located near the wheel.

This sounds very complicated, it isn't once you've done it the first time - I hope it makes sense to you!

Posted on Feb 18, 2009

  • 419 Answers

SOURCE: problem with the front wheel Quinny buzz 3

Hi,

This does sound like you have got a build up of dirt within the wheel assembly unit. I would suggest that you remove the entire wheel (push the two black buttons either side of the axle and pull) then clean the entire wheel in warm water. Lubricate the moving parts with a thick lubricant (something like vaseline, not DW40 as this attracts dust) then pop it back on, that should sort it out.
If the wheel is still not working, then contact your retailier if still within warranty (two years chassis and one year fabrics). If this is out of warranty, contact www.quinny.com who will be able to sell you a replacement wheel assembly.

I hope this helps.

Posted on Oct 11, 2009

Testimonial: "Thanks for your help, he will is much better"

  • 42 Answers

SOURCE: Quinny buzz pushchair.

Yes you can, you need to get in touch with Dorel UK 01842 763 281 (Mon – Fri, 8:30 am to 4:30 pm) They supply all the spare parts and servicing for the Quinny range.

Posted on Jul 08, 2010

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Related Questions:

1 Answer

Quinny buzz clip to open missing


Hi Ellen

The transport clip is a safety measure to ensure the chassis remains closed in transit - like when it's in your car boot, to make sure it doesn't unfold while you're driving. It is available as a spare part item, RRP 10GBP (full info can be found on our Note for Buzz spares)

The click noise you hear when you unfold the chassis is not related to the fold lock. This is a safety measure designed to warn you not to continue forcing the chassis open as the locks are not completely disengaged ready for the chassis to be unfolded. By forcing beyond this noise you may cause damage to the fold / unfold mechanism. If you hear the click, allow the chassis to fold again and try again. Ensure the button is fully depressed / the other side button is fully pulled forward before attempting to unfold again and you should not hear a click. If you do, it would be advised to book the chassis in for inspection & repair required.

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Mar 20, 2014 | Baby Gear

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Is the 2008 buzz the same size as the 2010 buzz? do the new accessory fit the 2008?


HI
yes the quinny is still the same no changes from 2008 to 2010.
the last change quinny made was the clip that holds the folded buzz together from a strap to a clip.

what are you looking at buying ?and I will tell you if it fits

Oct 21, 2010 | Quinny BUZZ 3 Capri Stroller

1 Answer

Trouble opening and collapsing a quinny stroller


The Quinny Buzz can only be folded/unfolded with the seat in the most upright position facing forward. If this is the case and it won't unfold, remove the seat first by pushing down the two grey release buttons either side of the frame. It may be the case that the gas strut (automatic close/opening mechanism) is seized and will need replacing. This can only be done by Dorel UK 01842 763 281 as it is a pressurised unit. Hope this helps

May 28, 2010 | Quinny Buzz Jogger

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Hi, I have a Quinny Buzz pram that has an


HI,

This sounds like you need a replacement gas cylinder. This is not something that you can do yourself and would need to be undertaken by a qualified person. You need to contact either your retailier or www.dorel.co.uk

I hope this helps.

May 21, 2010 | Quinny Buzz 3 Sulphur Jogger

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How do you put the cover on the seat?


If it's the new model then you need to follow this in reverse order for Cleaning the Quinny Buzz seats (comfort cushion and XL seat)
1. Open safety harness
2. Unfasten the shoulder belt snap and hook and remove the belt pad.
3. Loosen all snaps on the bottom of the seat
4. Loosen the Velcro straps on the bottom of the seat. Remove the belt buckle through the opening of the seat
5. Slide the cord of the seats out of the edges of the Quinny Buzz seat. Start with the foot section and work towards the head section
6. Pull the lap belt of the Quinny Buzz seat through the holes of the seats and remove the loops from the shoulder belts from the openings of the seat

May 19, 2010 | Quinny Buzz 3 - Juice Travel System...

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How do i remove the top half of my quinny buzz


Hi when it is fully open you need to tug it & it should come off.

Jan 02, 2010 | Quinny Buzz Jogger

1 Answer

Should the carry cot piece have the two metal parts on it to clip into the frame of the pram?


Good Afternoon

The Quinny Dreami pram body attaches onto the Quinny Buzz chassis using the two plastic adaptors included with the Quinny Buzz purchase. Replacement adaptors can be ordered via your Quinny retailer.

Nov 08, 2009 | Quinny BUZZ 3 Capri Stroller

1 Answer

Quinny buzz 3 would not open from the closed position. Has now sprung open but concerned that the problem could recur!


Hi,

If this problem persists, I would suggest that you contact www.quinny.com or return the pram back to where this was purchased as you may need to have the cylinder replaced (this controls the automatic opening and closing operation)

I hope this helps.

Jul 04, 2009 | Quinny BUZZ 3 Jogger

1 Answer

Opening the Quinny Buzz


It sounds like your gas is running low. if you registered with Quinny when you bought it they will fill this up for you free of charge, best to contact them on their website.

Feb 04, 2009 | Quinny Buzz Jogger

1 Answer

Quinny buzz


Tyres-press the light grey button on the chassis next to the wheel slot as you push on the wheel (this is also the button you press to release each wheel).
Opening it is easy - With Buzzwheels on the ground, remove safety hook (plastic loop on left side of handle fixed to peg inner left rear wheel) ten simple lift handle and Buzz frame should automatically pop up.
Closing takes more practice-put on brakes (press red foot pedal) stand to side of chassis and at bottom end of handle there are two large grey buttons. With left hand on left button push button forwards (ie direction of chevrons on button) then press in. At the same time push in right button with right hand. Whilst doing this you also need to push down and forad on frame and it should fold down. If you don't push buttons enough it can click. When folded remember to put on safety hook before transit, otherwise it might pop up on its own. Hope this helps. You can download the manual with instructions from Quinny website too if pictures are helpful!

Apr 25, 2008 | Quinny Buzz Jogger

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