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Sandi.young4@gmail.com I signed up for netflix and received my confirmation but when i try getting into netflix on my smart tv it says "unable to connect to netflix. Please try again." Why can't I get into the system?

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  • Anonymous Nov 28, 2013

    Hi Sandi Young, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

  • Anonymous Nov 28, 2013

    Call here to fix it 1-855-219-3333

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SOURCE: changed email address now cant get on. told netflix i did it cuz i couldn't get on before so she said do this. Wrong! Please help me.

I'm sorry, and you posted this here, because? I'm a little confused.

Posted on Nov 28, 2013

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Based on your NETFLIX subscription plan you do not need worry about charges; generally your subscription at NETFLIX Will tell how many screen you could have at the same time. I believe to be minimum, there are 2 screens. So you will not be charged, confirm with your subscription package on netflix to use it on another room or a TV or any other device. Once you confirm your subscription, you could just use NETFLIX on bedroom TV, I assume that it's a smart tv. All the best.

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Restart your home network
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OK, here are some easy solutions. First, do you have the TV connected to your internet or router? ( I know, redundant, but covering all the bases) Second,(and most important) Do you have a VALID Netflix account? For TV or game system streaming, you must have a current streaming account at least to access their servers. If you do, check a device you can connect to(PS3, XBOX360, PC) Netflix and check your sign in info. Often times, it is as simple as an accidental CAP or password issue. Good luck, and hope this helps.

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Is your TV a "smart" TV, with its own "wireless" conhnection to your own wireless router? Is that connection working?

Turn your wireless router off (unplug its electrical cord).
Power it back on, to "reset" the router.
On your TV, confirm that it is connecting to your wireless network.

On any PC connected to your router, access 'www.netflix.com' to make sure that you can connect (on a different device) to that web-site.

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