Question about HP Compaq Presario 2500 HP Pavilion ZE 5000 NX9010 Series (chassis bottom)319470-001 (319470001) CD-ROM Drive

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Having problems with my compaq Persario 2500


At the moment when I start my computer all i am getting is the following message.


windows could not start because the following file is missing or corrupt windowssystem32configsystem You can attempt to repair this file by starting windows setup using the original setup cd-rom select 'r' atthe first screen to start repair.


 I am wondering if you can help me as I am sending this message on another computer as I can not access the other computer. I have tried starting the startup disk but that doesn't work. is there something I am doing wrong?


When starting the computer i am able to get the compaq logo then it switches to the above message. 

Posted by on

  • wonderlanne Apr 02, 2008

    i have the same problem, although the message was never up long enough for me to read the whole thing.

    i thought i needed a new hard drive, 'cause of the new whirring sound.

  • vignesh_amar Oct 21, 2009

    windows32 file correped.but i dont have driver.and my cd dvd lense not work



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This problem occurs when you try to update drivers in the computer..sometimes windows XP cannot update the driver and that corrupts system.ini file as it has a lot of bad entries..Due to this you will get this error mesage..No its not due to virus.its due to an attempt to change system.ini file

Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

That means the System Registry Hive has become corrupted.

There are two ways to get back up and running. The easy way which doesn't always work, and then there is the hard way.

Easy Way --- Note that this doesn't always work.
When you are booting your system, press the F8 key during the start of the bootup sequence, meaning after it does the Power On Self Test.

Once you press the F8 key, you will be taken to a Menu. Select "Boot Using Last Known Good Configuration".

It will now attempt to load Windows XP using a past set of configuration files.

If that doesn't work, there is the next step....the hard way.

Hard Way
Boot your system with the Windows XP Install CD, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console.

You will now be presented with a screen similar to good old DOS.

First, we will recover the System Hive.

Now, type in the following commands with pressing Enter after each line.

md tmp
copy C:\windows\system32\config\system C:\windows\tmp\system.bak
delete C:\windows\system32\config\system
copy C:\windows\repair\system C:\windows\system32\config\system

Be very careful when you are typing in these commands, one wrong move, and you have, broken Windows XP.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Attempt to boot the system, if it doesn't boot, get back into the Recovery Console and do the following commands.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Posted on Oct 23, 2007

  • Thomas Christopher
    Thomas Christopher Oct 31, 2007

    did this help you?. please rerate

  • Thomas Christopher
    Thomas Christopher Nov 06, 2007

    Did this work?
    Please post an answer so we can help you further.
    If it worked please rate this post as solved.



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