Question about HEWLETT-PACKARD Compaq Presario CQ62210US Notebook

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Position of scroll lock

I cannot scroll up and down. on my Presario CQ42

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Reinstall your driver for touch pad. In certain cases charger does not work properly and create problem for touch pad.
In case of any future issue inbox me.

Posted on Nov 28, 2013

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1 Answer

It shut down by itself after about 60 minutes on


Check your power settings in the control panel. More than likely, it is set to "go to sleep" after 60 minutes.

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You have some problem with motherboard, search over internet.

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I have a problem with my compaq presario cq42, i am not find out my wireless option,even i was downloaded hp wireless assistance and others driver but nothing happen. Please give me some idea!!!!!


If you can download then I expect the wireless bit is working. Try re-booting with an Ethernet lead plugged in, download the latest drivers from Hp and clicking on the downloaded name will install the driver. Ensure you choose the correct driver!

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My laptop cq42 fan too noisy


Get a can of compressed air and clean out all the vents and fans. You can also use a vacuum with a hose attachment to clean it.

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No power hp compaq cq42 notebook


try to remove the battery and plug the charger.

Dec 17, 2011 | Lifetime Compaq Presario CQ42 Replacement...

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I have a new presario cq42. but dont have the webcam driver. please i need your help. thanks


1) www.hp.com
2) On the top right (to the left of the search bar) there is a button that says Support & Drivers, click it.
3) Click the green 'Drivers & Software'
4) Search for 'Presario CQ42' or type in the serial number from the bottom (usually starts with a 'cndXXXXXXX, something like that)
5) Choose your operating system (also listed on the bottom).
6) Navigate to Webcam and download!

Please rate if this has helped you!! Thanks!!

Mar 29, 2011 | HP Webcam

1 Answer

I can not disable the touchpad in my Compag Presarioa CQ42


To disable the touchpad, do the following steps.
  1. Click Start , type mouse in the search field, and select mouse from the listing.
  2. In the Mouse Properties window, select the Device Settings tab.
  3. Click the Disable to turn off, or disable the touchpad.

from: Compaq Presario CQ42 manual

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2 Answers

I just bought Compaq Presario CQ42 which black in color (i don't know the model exactly). i have a problem with the touchpad. i want to lock it but i didn't find the button and i don't know how to lock or...


Underneath the Laptop is a Users Label marked Model it should give the FULL model No. - e.g. Presario CQ42-100 - HP made something like 150 different models for the Presario CQ42 !!! so you can see, I'm going to have to guess about this...
If your Touchpad has a black(?) dot in the top left corner - tap this once to turn the Touchpad off while you are typing.
Touch it again, to turn it back on.
Other Presarios' have a switch nearby to do this...

Aug 03, 2010 | HP Computers & Internet

2 Answers

Turn off scroll button


hold down the fn key and press the scroll button.

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