Question about Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

On startup lens does not extend then the message(turn the power off and on again)

Dsc-w55 sony says turn off and turn on again

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  • Anonymous May 12, 2009

    whenever i turn my camera on this message comes up, i can view my pictures but the lenses goes in and out and flashed "access" for a while then stops and "turn the power off and on again" comes up. 

  • mishamacas May 13, 2009

    whenever i turn my camera on this message comes up, i can view my pictures but the lenses goes in and out and flashed "access" for a while then stops and "turn the power off and on again" comes up.

  • Anonymous May 18, 2009

    mine is doing the same thing. i have tried every solution possible but still doesnt work. please help!!!

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  • Sony Master
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Posted on Jul 14, 2012

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Posted on Jan 02, 2017

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SOURCE: SONY CYBER SHOT NOT WORKING

Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Posted on Jun 14, 2009

  • 9 Answers

SOURCE: lens will not retract completly on sony cyber shot

I have experience this unfortunately the drive mechanics
motor and more so the gears are plastic when mine dropped it broke a tooth on the gear off the drive motor that drives the worm gear that extends and retracts the lens assembly. this sad to say but the units are not repairable and the assembly has to be replaced owen to the fact that it really is cheaper to replace the assembly than try and repair it.

Posted on Nov 28, 2009

Testimonial: "thank you. i had heard this before. after wiggling the lens it will go in and out now."

  • 2 Answers

SOURCE: sony dsc-w55 fell and the lens is stuck

dsc-w55 shutter is not open

Posted on Dec 04, 2009

  • 1 Answer

SOURCE: sony cybershot dsc-w55 lens will not completely

OMG turn the camera upside down on a hard surface and turn it on... totally worked! Thanks!

Posted on May 13, 2010

lock123
  • 6831 Answers

SOURCE: My Sony DSC-W150 comes up with error message

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 09, 2011

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1 Answer

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a...


I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a message to power on and off again. I\'ve tried switching on and off a few times, removing battery pack and memory card, but nothing seems to be solving the problem.

Feb 19, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

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Dear Sir, I have SONY DSC W-55 series camera. Whenever I turn on the camera its lens tries to adjust and always displays a message for turning off and turn on again.


This is usually caused by impact damge to the lens barrel or sand/grit ingress.Quik turn on the camera let the lens try to adjust.Then remove the power with the lens extended as far as it will go. Hold the camera up and check if the front of the lens is exactly parallel with the camera housing. If it is skew you can try gently pulling on the inner barrel which(If your lucky) will pop back into the correct cam.

Mar 11, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

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Sony dsc w55 lens extend out and in wont take pictures


Hi!
The focus is stuck. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Jul 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

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SONY CYBER SHOT NOT WORKING


Hello samtx930, "turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below: 1-788-363-11 OPTICS UNIT (ED13A) Thanks for using fixya.

Jun 14, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

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When turning camera on, lens opens and closes , then it says turn the power off and on again


The problem is that the lens is jammed.
Here's what I did: I smacked the side of the camera on a tile floor a few times, until the lens started trying to open. Then I used a knife to pry up the lens a little. Believe it or not, it is now taking pictures. You can't imagine how excited I was to get it working.

If this sounds like a joke (it did to me), I got the idea from these forums:
http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscm1_question.html?qid=2900
http://www.camerahacker.com/Forums/DisplayComments.php?file=Digital%20Camera/Sony/dsc-w50_acess.turn_off_on_again.html

Good luck!

Jul 13, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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Sony dsc-w55 fell and the lens is stuck


Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

May 30, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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