Question about Creative Labs Zen Touch MP3 Player

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Raaah, no music - it's frozen, I'm sad :p

Hello - this morning when I went to turn my Zen V 2G mp3 on it had frozen on the last song that was playing when I had turned it off. None of the buttons were registering. I turned it off manually sticking a pin in the little hole and have tried re-booting it several times. But it's still frozen. I tried holding down play/pause at the same time as the pin in the hole and with it plugged in the wall and nothing. Does anyone have any ideas? I would reinstall the software but to be honest I don't know what that means so if anyone cld explain what I'd need to do that I'd greatly appreciate it!!! Thank you, Cath

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  • Anonymous Jan 08, 2008

    my creative zen mp3 player has frozen completely halfway through a song! it won't turn off the blue light is still on, none of the buttons work, i have tried charging it, and connecting it to the computer but it has done nothing!!

  • Hund Jan 20, 2008

    I have the same problem. Only the volume buttons are still working and i can turn it on and off. What can be done?

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Mine did the same. In time it seemed to work itself out and started working again

Posted on Jan 17, 2008

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1 Answer

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