Question about Dell XPS™ 600 PC Desktop

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Cant reinstall windows because it sayd it cant find a hard drive

My hardrive recently broke.I bought a new hard drive from dell.Im pretty sure i plugged it in the same way as the old one as its not very comlicating.
So now i go to reinstall windows on the computer and it loads up everything from the reinstall cd and then says 'setup is starting windows'
I then get a message sayin that the computer doesnt detect a hard drive.
I tried multiple thing and rechecked connections many time w/o any luck.
All i did when i put the new hard drive in was pull the old 1 out and pop in the new.I tried doing a diagnostic test on the computer/hardrive.
i intsantly get this 'Error Code 655D:0009
Msg:DEVICE_INITIALIZATION_FAILURE Unable to access USB''
I dont know what this means or what to do to fix it . Any help is greatly appreciated.

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  • purplehaze_4 May 09, 2009

    Im not sure if its an IDE harddriver or if it was i dont know what jumpers are.ill be little more specific on what happening exactly.

    I put in my cd that has windows xp and other things too i got from dell.

    Blue screen comes up , says 'windows setup' top left and on the bottom it shows whats loading up.After it loads everything up it says 'setup is starting windows' either it gets stuck here or i lose patience after 2 hours OR it goes to the next screen which i get 3 options .

    Opt#1 install windows xp F1

    Opt#2 repair windows xp F2

    Opt#3 Exit and reboot F3

    If i chooseoption 1 or 2 i get to the next screen that says it could not find a hard drive and to check connections or something like that.

    it then says press F3 to exit and reboot and couple time it actualy gave 15 seconds timer till it self rebooted.

    I did reseat every connection and the hard drive is making normal sounds and it is a little warm.I even tried to put in my old hard drive in which the systems32 is corrupt to it doesnt start so i went thru the same process as with the new hard drive and i get the same cannot find hard drive thing.I did run a full diagnostic on the harddrive and it passed all tests.One thing i did notice when i was inside the comp resteating connection was what look like to be 2 blown/burned out capacitors on the motherboard, they are slight bulged and have brown residue on top, i may be wrong about this but i just thought i'd throw that out there.than you very much and again any help is greatly appreciated.

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  • Master
  • 433 Answers

Two things, check your jumper setting, if it is an IDE hard driver.
Second the computer usually won't recognize the Hard drive until it is formatted for the first time. Did the computer stop and say it could not find hard drive ? and you got F1 to continue, well if you did, just continue. Error 655D is a registry screw up, unplug your usb stuff if you can. remember your drivers aren't installed yet (usb requires drivers-once windows is reinstalling your get the drivers...good luck if you need any more help, just let us know

Posted on May 09, 2009

  • John Viguers
    John Viguers May 11, 2009

    Yea you bet you found it, and don't throw that other hard drive away just yet either.
    the ole dome capacitor trick...yep that will just about do anything weird, i went through 8 dell sx-270s with leaking capacitors , I would think about a new motherboard...
    G O O D E Y E....

    one thing that seemed to make me think that it happened, there was a bad bunch manufactured and too I think that heat maybe pushed the process along. So cpu cooling and fans large enough that there is good circulation and no hot spots in the puter.


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