Question about Sony KEP37XS1 37 in. HDTV-Ready Plasma Television

Open Question

Sony plasma KE-P37M1

When I switched on my sony plasma tv 2 days ago I could hear the channels but the screen remained blank. The leads are all in the right sockets and the remotes work fine. When I try to play a DVD again I can hear it but the screen stays blank. I know you can turn the picture off and have checked that button is switched on. Can I do a factory reset from the remote to restore the picture or is this a bigger problem. The TV is connected to a telewest box.

Posted by on

6 Suggested Answers

  • 124 Answers

SOURCE: remote control

Did you put fresh batteries in? I know that is "obvious" but it is a common mistake to expect the included batteries to always be good.

Posted on Apr 10, 2008

  • 84 Answers

SOURCE: Sony Grand wega KDF-E50A10

unfortunately the B Box assembly needs to be changed in these and price of the part alone is more than half the cost of a new tv

Posted on Apr 19, 2008

  • 129 Answers

SOURCE: Sony Bravia TV went Blank


Posted on Jun 29, 2008

  • 1 Answer

SOURCE: Charter MOXI Remote doesn't work with Sony Bravia 42'' Flat Screen

Hold down the moxi and ok button until the remote flashes twice,then enter 9910. The remote will then blink twice again.Then go back and fourth pressing the mute button and the up arrow key(the one above the ok button)this will go thru all the codes,when your tv finally mutes,press ok that means you found the correct code.Hope this helps

Posted on Apr 12, 2009

  • 1 Answer

SOURCE: Sony BRAVIA volume problem

I had this same issue, and solved it by putting the TV in "Theater Mode', which can be acheived by hitting the "Theater" button on the remote.

Posted on May 30, 2010

  • 4 Answers

SOURCE: My Sony KE-P42M1 Plasma TV, has sound but no

it is posible to repair ...but it is very coastly . you are going to repair this plasma same price u will get new plasma .it is my best idea

Posted on Nov 14, 2010

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer

Sony KE-42TS2U. Nothing happens when the TV is

Seems some thing wrong with power input plug or may be with power board in side the tv. first confirm with different power socket.

Oct 07, 2013 | Sony WEGA KE-42TS2 42 in. HD-Ready Plasma...

1 Answer

Sony wega KE-42M1 .power lead ok . no power at tv. (no standby or power light showing at on switch). house power went off , when it came on tv wouldn't work

This confirms that the main power supply which is the SMPS is faulty.
The fuse could have failed and must be checked, if the fuse fails the SMPS is confirmed to be faulty due to the power outage.
please check the links below for tips and support:

Sep 21, 2011 | Sony WEGA KE-42M1 42 in. HD-Ready Plasma...

1 Answer

My Sony KE-P42M1 Plasma TV, has sound but no picture, the picture was coming on if you play with the remote but now its just blank. The TV is 5 years old. Any idea's?

it is posible to repair ...but it is very coastly . you are going to repair this plasma same price u will get new plasma .it is my best idea

Nov 14, 2010 | Sony KE-P42M1 42 in. Plasma Television

2 Answers

Thin white horizontal lines!!! I've had my WEGA KE-42M1 for 5 years with no problems until about three months ago. After about an hour being on, there are thin white horizontal lines that move randomly...

Sounds like your TV is giving out, plain and simple.

If this doesn't sound right, then only one thing comes to mind. Have you moved the TV recently? Are you using a different coax cable, (if using cable that is). If so, just change the cable back to the previous one and you should be fine.

Aug 21, 2010 | Sony WEGA KE-42M1 42 in. HD-Ready Plasma...

1 Answer

Sony ke42m1 plasma 1-1/2 black line down the middle vertically of the screen pic is otherwise clear started as a thin green line down the middle which would go away after a minute or so than the black...

hi all .ive had the same problem,a thick black line down screen.sometimes it flickers from top to bottom and other permantly in view.but i have solved it.forget your ic boards and taking apart tv.have you got either a ps3 or wii connected to tv.if so unplug power lead from socket and relocate in seperate socket.make sure the lead is completely free of any other leads and you might just find this works.i think the power lead creates some sort of frequency that the tv picks up .good luck hope it works

Jul 31, 2010 | Sony WEGA KE-42M1 42 in. HD-Ready Plasma...

2 Answers

Sony WEGA KE-42M1 sound but no picture.

i have the same problem! did you ever solve the issuE??

Oct 16, 2009 | Sony WEGA KE-42M1 42 in. HD-Ready Plasma...

1 Answer

Power turns off right away

Its correct, Sony is no more selling plasma and I think many companies has already shut plasma production and CRT TV as well.
All TV manufacturers are busy in LCD TVs.

Jan 17, 2009 | Sony WEGA KE-50XS910 50 in. HDTV-Ready...

2 Answers

Plasma TV, loud bang, dead screen

I have a Sony KE-32TS2 set. We heard a very loud bang, and the screen is dead. We still have audio and the ability to change channels. One electrician friend suggested a blown capacitor in the powersupply. I'm pretty handy with electronic repair. Can I do this myself?

Jan 02, 2009 | Sony WEGA KE-32TS2 32 in. HD-Ready Plasma...

1 Answer

Sony Plasma Wega KE-37XS920 No VideoSignal

If you still have your receipt for repair...take it back for repair again.
This time, you should have some kind of warranty on the last repair, so you should have to pay minimal (if anything) to get it fixed again.

If it is the logic board, insist that you are given the faulty one....that way you can see that it has been done and you can then dispose of it at your leisure, "knowing" you have not beem conned into paying for services not given.

Hope this helps

Oct 16, 2007 | Sony WEGA KE-37XS910 37 in. HD-Ready...

Not finding what you are looking for?
Sony KEP37XS1 37 in. HDTV-Ready Plasma Television Logo

Related Topics:

270 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Flat Panel Televisions Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

57068 Answers

Paul Bade

Level 3 Expert

1392 Answers

Are you a Sony Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides